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Mohammed Shams El Din

Sales And Marketing Executive

Location:
Egypt - Alexandria
Education:
High school or equivalent, 75%
Experience:
13 years, 3 months

Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  13 Years, 3 Months   

February 2017 To August 2017

Sales And Marketing Executive

at 1DMA
Location : Egypt
September 2016 To January 2017

Customer Service Representative

at Vodafone
Location : Ireland
April 2016 To September 2016

Technical Support

at HTC
Location : Egypt - Cairo
March 2015 To April 2016

Technical Support

at Vodafone
Location : Egypt - Cairo
August 2013 To January 2015

Customer Service Representative

at Stream Global Services
Location : Egypt - Cairo
Customer Service Representative
January 2011 To March 2013

Customer Service Representative

at Sutherland Global Services
Location : Egypt - Alexandria
Customer Service Representative
May 2006 To December 2008

Reservation Supervisor

at Hilton Waterfalls
Location : Egypt - Sharm el Sheikh
March 2006 To April 2006

Reservation Agent

at Hilton Borg El Arab
Location : Egypt - Alexandria
February 2005 To February 2006

Guest Service Agent

at The Desert Rose Resort
Location : Egypt - Hurghada
January 2002 To January 2005

Receptionist

at Concorde El Salsm Hotels
Location : Egypt - Sharm el Sheikh

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
June 2001

High school or equivalent, 75%

at Don Bosco Institute
Location : Egypt
June 2001

Diploma, 80%

at Don Bosco
Location : Egypt - Alexandria

Specialties & Skills

CUSTOMER SERVICE

NEW ACCOUNT

SOLUTIONS

TELEPHONE

Customer Service

Customer Service Representative

Technical Support

Receptions

Customer Satisfaction

Guest Service

Telephone Skills

Customer Service

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.

English

Expert

Arabic

Native Speaker

Italian

Intermediate

Training and Certifications

How to handle guest complain ( Training )

How to handle guest complain
June 2004

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests

Music - Riding Horses - Reading

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