Manager - Planning & Engineering
FedEx Express
Total years of experience :19 years, 10 Months
Lead and manage FedEx flight network for the MEISA region (B777 & MD11 fleet)
Lead and manage Commercial linehaul network of over 1, 700 flights with major airlines such as Emirates, FlyDubai, Saudi Arabia Airlines etc for the Middle East & Africa airports (DXB, BAH, KWI, MCT, NBO, JNB, CAI, AMM)
Key contributor in FedEx and TNT acquisition planning and integration execution. Project lead for Air Network and Hubs & Gateway integration
Aircraft network design and fleet allocation planning working with revenue management, marketing and finance teams to assess business cases and provide recommendation to senior management for future direction of MEISA FedEx air network
Lead the successful implementation of FedEx aircraft weight & balance system (WB4WB), ramp safety system (SMS), Commercial linehaul planning tool (GTP) and flight scanning system (MUFASA)
Project Manager for planning, development and execution of upcoming regional FedEx hub in DWC Successfully lead projects related to flight network planning and new aircraft(s) initialization (MD11/Boeing 777) including schedule planning, slot coordination & negotiation, load factor optimization and ramp operations planning
Project Manager in the execution of the NRR (2013) and SRR (2019) DXB runway closure contingency operation at DWC and DXB airports
Responsibilities include:-
• Project lead for flight network planning and new aircraft (s) initialization (MD11/Boeing 777)
• Planning and managing all FedEx flights and well as commercial flights in the MEIA region
• Planning ideal traffic flow to ensure superior service and fastest transit time
• Monitoring flight & ramp operations, operational metrics, GTP system support, leading SFP
forum for MEIA
• Providing Engineering support to Station, Hub, Ramp and GTS operations
• Reviewing linehaul (Flights) cost impact and looking for areas to reduce cost and improve
efficiency (approx. direct savings of $5 million & indirect savings of approx $15 million)
• Facilitating sales requests and formulating SOPs for customized flight moverments thereby
supporting revenue generation
• Strategic and corporate project initiation and execution
• Training support functions on new processes and methodology
• Conduct periodical reviews/audits
• Applying best practices to ensure productivity improvement
• Monitoring and justifying man power requirements
Responsibilities include:-
• Implementation and auditing of complete quality management and environmental management
system
• Managing Cross Functional Audit team (CFT)
• Analysis and reporting of departmental productivity and overall organizational performance to the top management.
• Implementation of business process improvement tools. Use of SIPOC diagrams, FMEA tool by following the DMAIC model and PDCA cycle.
• Process leader for process mapping with existing ERP systems. Quality function deployment with respect to After market services.
• Achieved ISO 9001:2000 and ISO 14001:2004 certifications
• Business Process Mapping
• facilitated third party audits (Nokia, Sony Ericsson, I-mate)
• Achieved 92% in NOKIA external Audit
• Analysis of KPI's and objectives
• Suggesting Corrective and preventive actions based on SWOT analysis
• Handling and Analysis of customer complaints.
• Conducted Risk assessment in the workplace
• Trained employees on occupational health and safety
• Drafted and documented procedures, work instructions, presentations and proposals for new
business ventures
• conducted and coordinated Management review meetings with top management
• Managing and supervising installation of all telecom lines and devices
• troubleshooting and providing solutions to all other related queries for the exhibitors of the Dubai 2003 Airshow.
• Coordinated with major Aviation industry players and executed their requests with a target delivery on time
• Coordinated with Etisalat to ensure 99% trouble free installations.
• Maintained a complaint free service throughout the Airshow
Responsibilities included:-
• Workshop and floor activities
• Assisting with various ‘C’ maintenance checks
• Base maintenance planning/Production planning
1998 - 2002 Bachelor of Engineering successfully completed with a first class degree in Aeronautical Engineering from Hindustan College of Engineering affiliated to the University Of Madras in May 2002. Courses taken included: Aerodynamics Aircraft maintenance practices Aircraft Structures Aerospace materials Aircraft propulsion Avionics Aircraft Systems Air transportation Aircraft design Aircraft maintenance management Final semester project involved FABRICATION OF NOSE LANDING GEAR HYDRAULIC SYSTEM (De Havilland Vampire T - 35 aircraft) ON A TEST RIG.
1996 - 1998 Completed High School from Our Own English High School, Dubai, United Arab Emirates.