Mohammed Yasser AL-Momani

Operate in a start-up environment and responsible for building the company from the ground up. This includes establishing the organizational structure, recruiting and leading the team, and developing both operational and strategic frameworks to ensure effective delivery and sustainable long-term growth. Leading overall operations and strategic direction of the Facilities Management company, with responsibility for driving sustainable business growth, ensuring operational excellence, strengthening key client relationships, and overseeing the delivery of integrated hard and soft FM services across a diverse portfolio of residential, commercial, healthcare, and industrial assets.
Key Responsibilities & Achievements:
Strategic Leadership:
• Develop and execute business strategies aligned with corporate objectives and long-term vision.
• Drive growth initiatives, including bidding for new contracts.
• Monitor market trends, industry developments, and competitor activity to identify new business opportunities.
Operational Management:
• Oversee day-to-day operations of all Facilities Management projects.
• Ensure compliance with SLAs, KPIs, and contractual obligations across hard and soft FM services.
• Implement best practices, standard operating procedures, and continuous improvement initiatives to enhance service delivery.
Financial Oversight:
• Develop and manage divisional budgets, P&L, and overall financial performance.
• Analyze cost structures and implement effective cost-control and efficiency measures.
• Ensure profitability, cash flow stability, and sustainable business growth.
Client & Stakeholder Engagement:
• Act as the primary point of contact for key clients, ensuring high levels of satisfaction and retention.
• Lead contract negotiations, renewals, and performance reviews.
• Build and maintain strong relationships with strategic stakeholders.
Team Leadership:
• Lead, mentor, and develop a high-performing team across operations, technical, and support functions.
• Foster a culture of performance, accountability, safety, and continuous development.
• Oversee recruitment, training, talent development, and succession planning.

 Oversee the day-to-day operations of Ahmadi and Jahra hospitals and 6 primary care centers
 Oversee the day-to-day operations of healthcare facilities, ensuring compliance with local regulations, accreditation standards, and patient safety requirements.
 Manage facility infrastructure, including water-cooled HVAC systems, steam and hot water boiler plants, and medical gas systems, ensuring optimal performance and minimal downtime.
 Lead preventive and corrective maintenance programs to maintain critical healthcare assets and ensure operational continuity.
 Direct supply chain management operations, from procurement to inventory control, ensuring timely availability of medical and non-medical supplies while optimizing costs.
 Supervise hospitality services including housekeeping, laundry, and catering, maintaining high standards of hygiene and patient satisfaction.
 Manage customer service and patient experience functions, ensuring high-quality service delivery through effective communication and issue resolution.
 Oversee call center operations, ensuring prompt response to internal and external stakeholders, with a focus on service excellence and process improvement.
 Direct the management of medical records, ensuring the secure handling, storage, and retrieval of patient files in compliance with privacy laws and healthcare regulations (HIPAA-equivalent/local standards).
 Develop and implement policies and procedures to enhance operational efficiency, security, safety, and sustainability within the healthcare environment.
 Manage security services, ensuring a safe and secure environment for patients, visitors, staff, and assets through access control, surveillance systems (CCTV), and emergency response readiness.

 Lead the implementation and monitoring of life safety systems, including fire detection and suppression systems, evacuation plans, and drills in accordance with civil defense and healthcare regulatory standards.
 Ensure compliance with health, safety, and environmental (HSE) regulations; conduct regular audits and risk assessments to identify hazards and implement corrective actions.
 Lead and mentor cross-functional teams, fostering a culture of accountability, continuous improvement, and patient-centered service.
 Successfully executed facility expansion and renovation projects with minimal disruption to healthcare services.
 Proven track record in budget management, cost control, and achieving operational KPIs within a complex healthcare setting.
 Manage contracts, budgets, and financial reports, ensuring alignment with service level agreements (SLAs).
 Collected, analyzed, and reported statistical data as required to provide an accurate and current assessment of facility management objectives.
 Hired, trained, and motivated the facility personnell.
 Conducted & approved the performance evaluations made by the staff.
 Prepared and planned the next 3-year objectives and KPI.

 Led the design, build, and operational handover of two state-of-the-art hospitals each 350 beds, overseeing all MEP and special systems works to ensure high-quality healthcare infrastructure delivery.
 Managed the full project lifecycle, including concept design development, detailed engineering, procurement, construction, testing & commissioning, and final handover to operations.
 Coordinated closely with medical teams, clinicians, and hospital administration throughout the design and construction phases to ensure compliance with healthcare functionality, patient safety, and clinical workflow efficiency
 Ensured all hospital designs adhered to international healthcare facility standards, including HTM FGI, MOH regulations, Civil Defense, NFPA, and ASHRAE guidelines.
 Supervised the design and implementation of critical MEP systems, including HVAC (chillers, AHUs, FCUs), electrical (power distribution, emergency generators, UPS), plumbing, firefighting, and medical gas systems.
 Managed the integration of special systems, such as BMS, CCTV, access control, nurse call systems, fire alarm, public address, IPTV, and structured cabling, ensuring interoperability and future scalability.
 Reviewed and approved technical submittals, shop drawings, and method statements to verify compliance with healthcare design requirements and technical specifications.
 Directed procurement and contract management, including vendor evaluation, tendering, negotiation, and procurement of medical-grade materials and equipment.
 Conducted site supervision, quality control audits, and managed testing & commissioning processes to guarantee the operational readiness of all MEP and ELV systems before hospital handover.
 Developed O&M manuals, preventive maintenance programs, and staff training to facilitate a seamless transition from project delivery to facility management and hospital operations.
 Led facility readiness and go-live support, collaborating with clinical teams to validate critical areas such as Operating Theaters, ICU, CSSD, Laboratories, and Patient Wards to ensure they met clinical and operational standards.
 Successfully managed operational commissioning and licensing inspections, contributing to the hospital’s compliance with local authorities and accreditation bodies.
 Played a key role in establishing Facilities Management strategies, ensuring continuity of service and system reliability in the post-construction operational phase.
 Delivered the projects on time, within budget, and in full compliance with healthcare standards, resulting in successful hospital operations and patient care delivery.

 Directed project management activities for diverse MEP projects, ensuring compliance with quality standards and project timelines.
 Managed end-to-end delivery of construction, renovation, and facilities development projects within healthcare, commercial, and residential sectors.
 Planned and executed projects in line with client specifications, budgets, and timelines, ensuring alignment with quality and safety standards.
 Coordinated cross-functional teams, including consultants, contractors, vendors, and internal stakeholders, to achieve project objectives and deliverables.
 Developed detailed project plans, including scope of work (SOW), resource allocation, risk assessments, and contingency planning.
 Oversaw procurement activities, including material selection, supplier negotiations, and inventory control, ensuring cost-effectiveness and timely delivery.
 Ensured compliance with health, safety, and environmental (HSE) regulations throughout all project phases, conducting regular site inspections and audits.
 Managed construction activities, including civil works, MEP installations, HVAC systems, and medical infrastructure, ensuring adherence to technical specifications.
 Controlled project budgets and expenditures, preparing financial reports, forecasts, and maintaining cost control measures to maximize profitability.
 Maintained direct communication with clients, providing regular progress updates, handling variations, and managing change orders.
 Delivered projects within agreed timelines, achieving high client satisfaction and repeat business opportunities.
 Led the successful handover and commissioning of completed facilities, ensuring smooth transition to operations and maintenance teams

 Co-founded and managed a facilities management company specializing in delivering comprehensive services to healthcare, commercial, and residential sectors.
 Developed and executed strategic business plans, leading to sustainable growth and successful partnerships with key clients in Kuwait.
 Directed daily operations of multiple facility management contracts, ensuring service excellence, client satisfaction, and adherence to SLAs and KPIs.
 Managed integrated facilities management services, including maintenance (MEP, HVAC, civil), soft services (cleaning, security, landscaping), and energy management solutions.
 Oversaw budgeting, financial planning, and P&L management to ensure profitability, cost control, and resource optimization.
 Implemented robust health, safety, and environment (HSE) policies, ensuring compliance with local regulations and international standards.
 Established quality control processes and conducted audits to maintain high service standards across all contracts and operations.
 Managed supply chain operations, including vendor selection, contract negotiation, procurement, and inventory control for maintenance materials and consumables.
 Supervised security services to ensure safe and secure environments for clients.
 Led the development of customer service strategies, including the management of call center operations to ensure responsive communication and issue resolution.
 Directed human resources functions, including recruitment, training, and staff development, fostering a motivated and high-performing team.
 Spearheaded business development initiatives, identifying new opportunities, preparing proposals, and securing long-term contracts.
 Successfully delivered facility renovation and retrofit projects, enhancing asset value and improving energy efficiency.

 Managed and supervised electrical and low voltage system projects, including design, installation, testing, and commissioning in commercial and residential developments.
 Coordinated the execution of electrical works such as power distribution systems, lighting, earthing, and grounding, ensuring compliance with local electrical codes and international standards.
 Oversaw the installation and integration of low voltage systems, including CCTV, access control, fire alarm, public address, and structured cabling systems.
 Prepared detailed project plans, material submittals, shop drawings, and as-built documentation in collaboration with consultants and design teams.
 Managed procurement processes, including vendor selection, technical evaluations, and ensuring timely delivery of materials and equipment.
 Supervised site activities, ensuring quality workmanship, adherence to project specifications, and compliance with safety regulations.
 Conducted regular site inspections, testing, and quality control to ensure the performance and reliability of installed systems.
 Collaborated with cross-functional teams, subcontractors, and clients to ensure smooth project execution and timely handover.
 Supported contract management activities, including progress reporting, billing, variation claims, and coordination with consultants for approvals.
 Successfully delivered multiple electrical and low voltage projects on time, within budget, and to client satisfaction, building a solid foundation in project and technical management.