Internal Audit Manager
MetLife Egypt
Total years of experience :13 years, 4 Months
•Review the reliability and integrity of financial and operational information and the means used to
identify, measure, classify and report such information.
•Conduct risk assessment of assigned department or functional area in established/required
timeline.
•Design an audit program based in the risk assessment performed and business process
understanding.
•Conducting audit field work through performing audit testing procedures that address tested
control and its related risk.
•Identify audit issues, discuss it with management and work together on a comprehensive action
plan that covers risks exposure associated with identified issues.
•Working closely and directly reporting to regional internal audit director.
•Review the systems established by management to ensure compliance with applicable policies,
plans, procedures and to determine whether the organization is in compliance.
•Review the means of safeguarding assets and verifying the existence thereof.
•Review the capital expenditure level and process and ensure that it is in accordance with approved
procedures and approved capital budget.
•Ensure adherence to the Internal Audit Manual while performing Internal Audit projects.
• Maintain client relationships at the appropriate level and present a favorable impression of the firm.
• Resolution of accounting/technical issues raised by clients.
• Ensuring members of the audit team communicate, interact and collaborate effectively.
• Act with objectivity, independence and integrity at all times.
• Keep up-to-date with any changes or planned changes to accounting
standards or other pronouncements and understand their impact upon the audit strategy.
• Understand, evaluate and test the design and operation of accounting and internal control systems, offering recommendation for any weaknesses noted.
• Provide on-the-job training /assistance to junior members of staff.
• Delegate appropriate work to junior members of staff and review their work in a structured format.
• Provide timely feedback to partner / manager in relation to ongoing job performance with a view to avoiding surprises.
• Prepare and critically review statutory accounts to ensure they fully meet company law and financial reporting requirements.
• Design audit program in accordance with Egyptian GAAS.
• Performing audit for financial statements prepared in accordance with Egyptian Accounting Standards or IFRS.
• Participates in Due Diligence assignments to evaluate the companies’ net assets (book values) to support investors’ decisions.
deal directly with customers either by telephone.
respond promptly to customer inquiries
handle and resolve customer complaints
obtain and evaluate all relevant information to handle inquiries and complaints
perform customer verifications
process orders, forms, applications and requests
direct requests and unresolved issues to the designated resource
manage customers' accounts
keep records of customer interactions and transactions
record details of inquiries, comments and complaints
record details of actions taken
manage administration
communicate and coordinate with internal departments
follow up on customer interactions
Bachelor of Commerce, Accounting Department [English Section] July 2010 University of Helwan, Grade: Good
High School July 2006 Ahmed Zewail Language School