Mohaned Abdelmannan

Tatweer for Traffic Assets & System Operation and Management at TATWEER

• United Arab Emirates - Abu Dhabi
• My current job since September 2019

 IT equipment installation, set up and user provisioning
 Backup & Data Recovery Management
 File and Print Management
 Logical access: VPN, SSL, Proxy, ACL, Security groups
 Messaging & Communication Infrastructure
 Active Directory, Microsoft Azure Directory.
 Carry out installations, configurations and maintenance on workstations, network equipment, servers, server side applications, printers, video conferencing equipment, etc.

IT Support Engineer at Abu Dhabi Education Council

• United Arab Emirates - Abu Dhabi
• September 2011 to December 2018

 Monitoring system performance and troubleshooting issues related to CCTV servers & Cisco Call Manager.
 Support In house management’s sites. Hosted on Microsoft Azure.
 Managing and leading quotations negotiations with a number of hardware, software & security vendors.
 Setup accounts, workstations & Servers.
 Ensure security through Access Controls, Backups & Firewalls.
 Upgrades systems with new releases and models.

Technical Support at American Hospital Dubai

• United Arab Emirates
• September 2009 to August 2011