محمد أنصاري رياض

•Assisting Dubai Municipality and Dubai Safari Park management by supporting the Operations team
with Field Coordination and other associated activities.
• Managing the entire Flex team of 26 People.
• Assist with the collation of information to park visitors and attend them with gentle smile.
• Providing all required reinforcement to subordinates with brief on handling critical situations such as
handling Park visitors with respect and how to specialize as a tour guide while working in Dubai
Safari park
• Coordinating and communicating with the team in order to execute tasks instructed by Dubai Safari
Park management.
•Give direction to flex team with the most effective methods as per Dubai safari park management
rules and policy.
• Develop and implement Operations strategy for flex team according to objectives and resources
available.
• Providing support for operational events as per guidelines provided by Dubai safari park senior
management.
• Prepare operations plan, maintaining staff roster and managing the daily attendance for entire Flex
team.
•Creating Weekly & Monthly reports on staff KPI and sharing with Flex Facility Management.
• Briefing, training and Motivating the Flex team in order to execute daily operations smoothly.
• Monitor and evaluate staff performance and analyze results.
• Write reports with suggestions for staff performance improvements and suggest new ideas.

•Communicating with Client, dealing with quotes, LPO, advising on project cost & providing ideas in order to organize in-store sampling.
•Obtaining Government approvals for in store sampling i.e. Economic Dept. & Food Control Dept. Approvals.
•Arranging promoter casting, shortlisting and sharing profiles with client.
•Organizing product training and providing all required reinforcement to Supervisor and promoters and brief on Up Selling and cross-Selling.
•Obtaining promoters store approvals and executing the activity.
•Managing promoters & supervisors and assisting them to resolve on field issues.
•Following up with the Distributor regarding sampling stocks and ensure stock availability in the store.
•Creating Weekly & Monthly sales and sharing with appropriate client.
•Develop a strong relationship with the Store Managers, on visibility, shelve space, promotions and implementations in store in order to ensure fast movement of products.
•Monitor and resolve if there are problems with shelf, stock and damaged goods also creating stock reports and presenting them to Client.
•Invoicing the client and sharing closeout reports once the project is complete.

•Accountable for the in-store promotion for Procter & Gamble, Nestle & Heinz.
•Following up with On Field Supervisors on all store level issues and ensuring smooth execution
•Doing random store checks & Mystery shopping in order to ensure promoters reactiveness
•Develop a strong relationship with the Store Managers based on one to one communication.
•Monitor and resolve if there are problems with stock shelf and damaged goods raising them to the respective Key Account Manager.
•Organize field visits on a daily basis and ensure promoter attendance, Grooming and share weekly Promoter performance reports with appropriate Key Account Managers.
•Training promoters on customer approach and to cross sell and up sell.
•Communicate and advice service opportunities, special developments, information gathered through field activity and share with appropriate Key Account Manager.
•Create PowerPoint presentation on Competitor activity and share with appropriate Account Managers.

Accountable for the all of the Philips sales representatives store level issues.
•Following up with the inventory department in order to make sure there is enough stock available in
the store.
•Follow up with costumer complaints and providing customer feedback to senior management
•Develop a strong relationship with the Store Managers, customer and negotiate a contract on
visibility, shelve space, promotions and implementations.
•Monitor and resolve if there are problems with stock shelf and damaged goods also creating stock
reports and presenting them to the senior management.
•Organize field visits on a daily basis and follow up with stores in the assigned area to ensure
availability of products.
•Ensure listing of new Stock Keeping Unit (SKU) and ensure achievement of the placement
objectives.
•Answering customer queries, advising on additional products to cross sell and up sell.
•Communicate new product and service opportunities, special developments, information, or
feedback gathered through field activity to appropriate Channels Manager, Key Account Manager.

•Demonstrating and promoting Symantec-Norton products i.e. Norton-antivirus, internet security, Norton 360 etc. in addition, introducing customers and explaining the efficiency and
reliability of the Norton products.
•Keeping a record of stock and coordinating with Senior Management for requirements as and when
required.
•Maintain an excellent relation with the outlet Managers i.e. subject to follow-up with stock related
issues within shortest possible time and maintaining the performance of own crew team.
•Monitoring and creating stock reports and presenting them to the senior management.
•Providing pricing and technical information.
•Answering customer queries, advising on additional products to cross sell and up sell.
•Briefing the special offers introduced (relating to Norton antivirus, internet security and
Norton 360).
•Representing the organization at leading outlets i.e. Carrefour and lulu hypermarket, and
Computer Plaza- Computer street, Bur Dubai.
•Reporting to the Manager on sales, and customer’s feedback.

company that markets headphones, earphones, hands free
devices, MP3 players and other products. The company was founded in 2003.
Responsibilities:
•Accountable for the in-store display, Achieve the set coverage, core distribution and
visibility targets in the assigned territory(s).
•Develop a strong relationship with the Store Managers, customer and negotiate a contract on
visibility, shelve space, promotions and implementations.
•Organize field visits on a daily basis and follow up with stores in the assigned area to ensure
availability of products.
•Ensure listing of new Stock Keeping Unit (SKU) and ensure achievement of the placement
objectives.
•Communicate new product and service opportunities, special developments, information, or
feedback gathered through field activity to appropriate Channel Manager, Key Account
Manager or Field Sales Manager.
•Ensure that the promotional program instore is implemented effectively and efficiently in the
assigned area(s).
•Ensure that there are zero out of stock products by communicating with the merchandisers
and following up with frequent store visits.
•Keeping a record of stock and coordinating with Senior Management for requirements and
Work in accordance with the predetermined call plan.
•Providing pricing and technical information and Briefing the special offers introduced
(relating to all Skullcandy Products).
•Representing the organization at leading outlets i.e. Carrefour and Lulu Hypermarkets.
•Follow up with merchandisers on a daily basis about their progress in their journey plans and
resolve any Store level issues that may arise.
•Reporting to the Manager on sales, and customer’s feedback.

•Demonstrating, promoting and selling Philips home appliances in addition to, introducing customers to the lately added features and explaining the efficiency of the products
•Keeping a record of stock and coordinating with Senior Management for requirements as and when
required.
•Maintain an excellent relation with the Customers i.e. subject to complete paper work in the shortest
possible time thereby leading to customer delight and Maintaining the performance of own crew
team.
•Providing pricing and technical information.
•Answering customer queries, advising on additional products to cross sell and up sell.
•Briefing the special offers introduced (relating to the LCD, Led TVs and other domestic
appliances).
•Convincing customers to buy Philips products and meeting the sales targets.
•Representing the organization at leading outlets i.e. Carrefour Hypermarket
•Reporting to the Manager on sales, stocks and customer’s feedback.
GITEX SHOPPERS EVENT October 2013 And 2014 (DUBAI World Trade Centre.)
Sales Supervisor : (Seagate- External Hardrive)
Responsibilities:
•Managing the team and providing the necessary reinforcement for promoters in order to push
sales.
•Maintaining the performance of crew and dealing with sales related issues during the Event.
•Providing pricing and technical information.
•Representing the organization at trade exhibition.
•Reporting to the Seagate sales Manager on promoter sales and customer’s feedback