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Mohd Ansari Riyad, Project Manager

Mohd Ansari Riyad

Project Manager·Dubai Safari Park (Flex facility management services LLC)

United Arab Emirates

Bachelor's degree, Management

Work experience

Total years of experience: 5 years, 0 months

Project Manager

December 2017 - May 2018

Dubai Safari Park (Flex facility management services LLC)

Dubai, United Arab Emirates

December 2017 - May 2018

•Assisting Dubai Municipality and Dubai Safari Park management by supporting the Operations team
with Field Coordination and other associated activities.
• Managing the entire Flex team of 26 People.
• Assist with the collation of information to park visitors and attend them with gentle smile.
• Providing all required reinforcement to subordinates with brief on handling critical situations such as
handling Park visitors with respect and how to specialize as a tour guide while working in Dubai
Safari park
• Coordinating and communicating with the team in order to execute tasks instructed by Dubai Safari
Park management.
•Give direction to flex team with the most effective methods as per Dubai safari park management
rules and policy.
• Develop and implement Operations strategy for flex team according to objectives and resources
available.
• Providing support for operational events as per guidelines provided by Dubai safari park senior
management.
• Prepare operations plan, maintaining staff roster and managing the daily attendance for entire Flex
team.
•Creating Weekly & Monthly reports on staff KPI and sharing with Flex Facility Management.
• Briefing, training and Motivating the Flex team in order to execute daily operations smoothly.
• Monitor and evaluate staff performance and analyze results.
• Write reports with suggestions for staff performance improvements and suggest new ideas.

Company industry:
Management Consulting
Job role:
Management

Account Manager

May 2014 - September 2015

FLC Marketing consultancy

Dubai, United Arab Emirates

May 2014 - September 2015

•Communicating with Client, dealing with quotes, LPO, advising on project cost & providing ideas in order to organize in-store sampling.
•Obtaining Government approvals for in store sampling i.e. Economic Dept. & Food Control Dept. Approvals.
•Arranging promoter casting, shortlisting and sharing profiles with client.
•Organizing product training and providing all required reinforcement to Supervisor and promoters and brief on Up Selling and cross-Selling.
•Obtaining promoters store approvals and executing the activity.
•Managing promoters & supervisors and assisting them to resolve on field issues.
•Following up with the Distributor regarding sampling stocks and ensure stock availability in the store.
•Creating Weekly & Monthly sales and sharing with appropriate client.
•Develop a strong relationship with the Store Managers, on visibility, shelve space, promotions and implementations in store in order to ensure fast movement of products.
•Monitor and resolve if there are problems with shelf, stock and damaged goods also creating stock reports and presenting them to Client.
•Invoicing the client and sharing closeout reports once the project is complete.

Company industry:
Marketing
Job role:
Management

Field Marketing Executive

October 2014 - January 2015

FLC Marketing Consultancy

Dubai, United Arab Emirates

October 2014 - January 2015

•Accountable for the in-store promotion for Procter & Gamble, Nestle & Heinz.
•Following up with On Field Supervisors on all store level issues and ensuring smooth execution
•Doing random store checks & Mystery shopping in order to ensure promoters reactiveness
•Develop a strong relationship with the Store Managers based on one to one communication.
•Monitor and resolve if there are problems with stock shelf and damaged goods raising them to the respective Key Account Manager.
•Organize field visits on a daily basis and ensure promoter attendance, Grooming and share weekly Promoter performance reports with appropriate Key Account Managers.
•Training promoters on customer approach and to cross sell and up sell.
•Communicate and advice service opportunities, special developments, information gathered through field activity and share with appropriate Key Account Manager.
•Create PowerPoint presentation on Competitor activity and share with appropriate Account Managers.

Company industry:
Marketing
Job role:
Research and Development

Field Supervisor

November 2013 - August 2014

PHILIPS MIDDLE EAST

Dubai, United Arab Emirates

November 2013 - August 2014

Accountable for the all of the Philips sales representatives store level issues.
•Following up with the inventory department in order to make sure there is enough stock available in
the store.
•Follow up with costumer complaints and providing customer feedback to senior management
•Develop a strong relationship with the Store Managers, customer and negotiate a contract on
visibility, shelve space, promotions and implementations.
•Monitor and resolve if there are problems with stock shelf and damaged goods also creating stock
reports and presenting them to the senior management.
•Organize field visits on a daily basis and follow up with stores in the assigned area to ensure
availability of products.
•Ensure listing of new Stock Keeping Unit (SKU) and ensure achievement of the placement
objectives.
•Answering customer queries, advising on additional products to cross sell and up sell.
•Communicate new product and service opportunities, special developments, information, or
feedback gathered through field activity to appropriate Channels Manager, Key Account Manager.

Company industry:
Merchandising
Job role:
Management

VISUAL MERCHANDISER

March 2012 - June 2013

SYMANTEC NORTON- Channels Business Solution

Dubai, United Arab Emirates

March 2012 - June 2013

•Demonstrating and promoting Symantec-Norton products i.e. Norton-antivirus, internet security, Norton 360 etc. in addition, introducing customers and explaining the efficiency and
reliability of the Norton products.
•Keeping a record of stock and coordinating with Senior Management for requirements as and when
required.
•Maintain an excellent relation with the outlet Managers i.e. subject to follow-up with stock related
issues within shortest possible time and maintaining the performance of own crew team.
•Monitoring and creating stock reports and presenting them to the senior management.
•Providing pricing and technical information.
•Answering customer queries, advising on additional products to cross sell and up sell.
•Briefing the special offers introduced (relating to Norton antivirus, internet security and
Norton 360).
•Representing the organization at leading outlets i.e. Carrefour and lulu hypermarket, and
Computer Plaza- Computer street, Bur Dubai.
•Reporting to the Manager on sales, and customer’s feedback.

Company industry:
Sales Outsourcing
Job role:
Management

Trade Marketing Associate

May 2011 - March 2012

SKULLCANDY- JUNE FZCO

Dubai, United Arab Emirates

May 2011 - March 2012

company that markets headphones, earphones, hands free
devices, MP3 players and other products. The company was founded in 2003.
Responsibilities:
•Accountable for the in-store display, Achieve the set coverage, core distribution and
visibility targets in the assigned territory(s).
•Develop a strong relationship with the Store Managers, customer and negotiate a contract on
visibility, shelve space, promotions and implementations.
•Organize field visits on a daily basis and follow up with stores in the assigned area to ensure
availability of products.
•Ensure listing of new Stock Keeping Unit (SKU) and ensure achievement of the placement
objectives.
•Communicate new product and service opportunities, special developments, information, or
feedback gathered through field activity to appropriate Channel Manager, Key Account
Manager or Field Sales Manager.
•Ensure that the promotional program instore is implemented effectively and efficiently in the
assigned area(s).
•Ensure that there are zero out of stock products by communicating with the merchandisers
and following up with frequent store visits.
•Keeping a record of stock and coordinating with Senior Management for requirements and
Work in accordance with the predetermined call plan.
•Providing pricing and technical information and Briefing the special offers introduced
(relating to all Skullcandy Products).
•Representing the organization at leading outlets i.e. Carrefour and Lulu Hypermarkets.
•Follow up with merchandisers on a daily basis about their progress in their journey plans and
resolve any Store level issues that may arise.
•Reporting to the Manager on sales, and customer’s feedback.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Marketing and PR

Sales Executive

December 2010 - May 2011

PHILIPS- Channels Business Solution

Dubai, United Arab Emirates

December 2010 - May 2011

•Demonstrating, promoting and selling Philips home appliances in addition to, introducing customers to the lately added features and explaining the efficiency of the products
•Keeping a record of stock and coordinating with Senior Management for requirements as and when
required.
•Maintain an excellent relation with the Customers i.e. subject to complete paper work in the shortest
possible time thereby leading to customer delight and Maintaining the performance of own crew
team.
•Providing pricing and technical information.
•Answering customer queries, advising on additional products to cross sell and up sell.
•Briefing the special offers introduced (relating to the LCD, Led TVs and other domestic
appliances).
•Convincing customers to buy Philips products and meeting the sales targets.
•Representing the organization at leading outlets i.e. Carrefour Hypermarket
•Reporting to the Manager on sales, stocks and customer’s feedback.
GITEX SHOPPERS EVENT October 2013 And 2014 (DUBAI World Trade Centre.)
Sales Supervisor : (Seagate- External Hardrive)
Responsibilities:
•Managing the team and providing the necessary reinforcement for promoters in order to push
sales.
•Maintaining the performance of crew and dealing with sales related issues during the Event.
•Providing pricing and technical information.
•Representing the organization at trade exhibition.
•Reporting to the Seagate sales Manager on promoter sales and customer’s feedback

Company industry:
FMCG
Job role:
Sales

Education

Heriot Watt University

September 2016

September 2016

Bachelor's degree, Management

United Arab Emirates

GPA (point): 3.55 out of 4

GPA (point): 3.55 out of 4

completed final year from Heriot Watt university- Dubai
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American College Of Dubai

May 2015

May 2015

Diploma, Associate Degree

United Arab Emirates

GPA (point): 3.64 out of 4

GPA (point): 3.64 out of 4

also obtaintained academic certificate and was on the Deans list for scording 4 As in one semister.
View attachment

British council – Arab Unity School

June 2010

June 2010

High school or equivalent, O"Level

United Arab Emirates

GPA (percentage): 60%

GPA (percentage): 60%

successfully completed olevel examinations from Arab Unity School- Dubai.
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Skills

FEATURES
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FEATURES
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MANAGEMENT
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MANAGEMENT
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PRESENTATION SKILLS
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PRESENTATION SKILLS
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PRICING
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PRICING
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REPORTS
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REPORTS
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SALES
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SALES
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SALES MANAGEMENT
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SALES MANAGEMENT
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TÉCNICAS DE SUPERVISIÓN
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TÉCNICAS DE SUPERVISIÓN
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VENTAS
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EXECUTIVE MANAGEMENT
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Languages

Arabic

Intermediate

English

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Hindi

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Urdu

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Bengali

Native Speaker