HR & Admin Head
Mastourah
مجموع سنوات الخبرة :16 years, 6 أشهر
Manage a team of 15 people across HR, Admin and LP to provide services to an employee base of 350+ employees across 11 stores. ✓ Developed Company Employee Handbook and the Policy and process handbook for all functions in the company. ✓ Compiled SOP’s for HR & Admin department across all the processes - across Talent acquisition, Talent management, Talent Development and Engagement. ✓ Streamlined legal aspects of the company like the employee file for the authorities, ensure 100% compliance in visa processing and employee record maintenance. ✓ Lead a project to implement SAP module for the company, for all service functions (HR, Finance, procurement and Merchandise). ✓ Working with new franchise businesses to acquire for the company. Currently negotiating with 3 new companies across the world. ✓ Rectified historical data of the company, master file of employee database, career segmentation and segregation and payroll structures. ✓ 25 specialized roles fulfilled in the last 8 months directly across the globe to join the company as a part of Organization restructuring phase.
Promoted to UAE from Kuwait within 1 year, to manage a bigger portfolio of ~1900 HC and 3 brands in retail.
Manage a team of 15 HR execs and managers to deliver end to end HR operations at UAE, for 3 brands (Red-Tag, Twenty4 and Geant).
Significant decline in the attrition rate, brought down the number from 20% to
Developed the company's international policy handbook with the complete set of rules and regulations, covering India, Sri Lanka and Poland.
Managing the HR function end to end for a plant of about 400+ employees.
Maintain compliances of all mandatory requirements as per the law.
Liaison with all other departments for recruitment, employee management and other HR activities.
Manage the worker's issues, including enquiries, disputes and other grievances.
Facility management with the help of house-keeping team.
Identify roles and responsibilities for other managers.
Plan career development for managerial staff and identify annual roadmap for their current role.
Conducted 2 domestic enquiries and represented company in court and other legal matters.
Managing the HR - Generalist function for an employee base approximately 600 in Solution workforce.
Handle grievances, disciplinary issues ensuring prompt resolution within committed timelines
Facilitate the performance management process
Handle disciplinary issues & termination cases
Conduct new joiner sessions for employees.
Participate in campus drives, weekend recruitment drives and other HR related activities.
• HR lead and Business Partner for Hyderabad location for 3 Industry groups in Accenture comprising a headcount of 1100+ employees.
• Responsible for implementing HR processes like Competency management, reward and recognitions, Staffing requirements, audits and compliances, Transfers and Relocations of employees and events management for and Industry group within Accenture with a Headcount of 3000+ employees.
• Implemented 3 years’ Appraisal process for an industry group covering scope of 500+ employees.
• Develop and implement periodical employee connects framework across various technology and industry groups.
• Involved in Recruitment, sourcing and planning and demand fulfillment process. Responsible for effective bench management and external hiring.
• Faculty for New Joiner Orientation sessions, Induction programs for verticals and other employee sessions. Conduct sessions on HR overview and structure in Accenture, introducing the employees to the HR framework of employee support and resources available for assistance of the employees.
• Proven track record of 100% compliance on HR metrics for the business unit
• Talent engagement lead for a group of 10000+ employees. Responsible for managing a budget of 100, 000 USD across 7 locations for this group. Maintain a team of 40, across 4 clubs for various activities and initiatives.
• Responsible for organizing corporate events and leadership summits. Manage end to end tasks from formulating communication mailers to content development and coordinating with logistics team.
Altiris server installations and maintenance.
Providing resolution to server and online application issues.
Data Migrations and package and update releases.