manager
cognizant technology solutions
Total years of experience :17 years, 11 Months
handling order to cash solutions for healthcare provider client based out of US.
Lead a team of trainers to support a semi technical voice based campaign for \[24\]7 Inc. Responsible for the team's performance and achievements. Later moved as a team leader into operations and handled a team of 25 associates. This role included rostering, shift management, achieving SLAs, setting targets, upraisals etc.
Bachelor of Business Management from Kuvempu University - May 2005
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