Ikram Noon, Administrative Manager / Customer Service Manager

Ikram Noon

Administrative Manager / Customer Service Manager

Sheen Services W L L

Location
Qatar
Education
Bachelor's degree, Administration And Business Administration
Experience
14 years, 4 Months

Share My Profile

Block User


Work Experience

Total years of experience :14 years, 4 Months

Administrative Manager / Customer Service Manager at Sheen Services W L L
  • Qatar - Doha
  • My current job since July 2018

- Providing administrative support and oversight of
administrative staff.
- Supervising administrative staff carrying out daily
tasks in their respective areas of Customer
Service/Billing, Credit, A/P, Audit and Payroll.
- Customer Service
- Representing the company in a professional
manner with good customer service.
- Event Planning
- Selecting Materials for Posting in Medias
- Finalizing the Designs
- Targeting the Audience for Marketing
- Coordinate with Advertising Agencies
- Attending Meetings on behalf of company

Administrative Assistant / HR Assstant at Green International
  • Qatar
  • July 2013 to June 2018

Arranging Staff Ordinations
Trainers Assigning
Appointments
Supplier management
HR Activities
Qatar Immigration Works
Handling Customer Details
Tracking Customers Documents
Updating Customer Document
Keep Daily Petty cash
Checking Emails, Print and Forward
Social Media Marketing

Office Administrator at Netcorp
  • Sri Lanka - Kurunegala
  • March 2009 to August 2012

- Prepares miscellaneous letters, memos, and faxes.
- Assists in preparing presentations for meetings.
- Files and organize papers or documents.
- Attends to phone calls and Check E-mails
- Deals with different kinds of inquiries related to
business (internal/external customers).
- Sends announcements to all staffs.
- Prepares and submits HR forms for staff.

Education

Bachelor's degree, Administration And Business Administration
  • at Mahatma Gandhi University
  • June 2018
Higher diploma, Computer Management Administration
  • at EDEXCEL UK
  • January 2012

Diploma in ICT Diploma in Hardware Maintance

Diploma, English Studies
  • at American College
  • July 2010
Diploma, Computer Hardware
  • at Technology Computer Systems
  • June 2009
Diploma, MS OFFICE
  • at IDM
  • March 2009

Specialties & Skills

Administration
Energetics
Leadership
Microsoft Office
Computer Skills
Strong interpersonal skills
Ability to provide support on 24*7 bases
Several years of administrative and secretarial experience
Proficiency with Microsoft Office applications (Word, Excel, Access, PowerPoint)
Internet
Proficiency with Adobe applications
Extensive knowledge of the Operating System, Software, computers, printers
Staff Handling
Customer Service
Strong co-ordination, organizational, program planning, and time-management skills

Languages

English
Expert

Memberships

Edexcel
  • HND Computing
  • January 2012

Training and Certifications

Certificate in English (Training)
Training Institute:
American college of education
Date Attended:
November 2008
Duration:
250 hours

Hobbies

  • Working in Big Corporate company
    I want to work under the big group of management staffs, as I like many challenges and I'm an energetic person with good memory power it's my advantages, I want to be active always on my duty. Looking for a big opportunity.