Senior General Manager
MOSK
مجموع سنوات الخبرة :11 years, 9 أشهر
• Cultivated strong relationships with clients, vendors, and partners to ensure long term success and loyalty.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Established, optimized and enforced business policies to maintain consistency across industry operations.
• Conducted target market research to discover customer needs.
• Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
• Developed and maintained relationships with customers and suppliers through account development.
• Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Donzella Clothing Boutiques - Beirut, Lebanon
Area of Experience: Sales/Customer Service/ cashier 2008-2009
➢ Initiate and close sales
➢ Surpassed sales quota by generating customer interest and overcoming objections
➢ Cultivated client relationships through increasing customer satisfaction and repeat sales
➢ Developed sales through extensive communication with clients
➢ Provided proactive service to customers by educating them about various products