Assistant Manager Service Marketing
YK Almoayyed & Sons
Total years of experience :22 years, 5 Months
To manage:
1. Call Center Staff.
2. Service Marketing Activities.
3. Corporate Customers Satisfaction.
Key Result Areas:
• Increased workshop traffic and revenue.
• Improved customer satisfaction.
• Increased number of Service Campaigns conducted and the effectiveness.
• Increased number of Service Contracts.
• Increased number of lost customers retrieved.
Attended more than (80) classroom and Web Based professional training courses and more than (900) training Hours in personal development and administrative such as, Leadership & Management; Sales & Marketing; Customer Service; Public Relation; Quality & Productivity and Strategy & Planning courses in Bahrain and abroad.