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Mohsin Raza Gilani, Operations Sales Associate

Mohsin Raza Gilani

Operations Sales Associate·Lululemon

Kuwait

Bachelor's degree, Business Administration And Commerce

Work experience

Total years of experience: 13 years, 4 months

Operations Sales Associate

August 2025 - Present

Lululemon

Brussels, Belgium

August 2025 - Present

« Drive premium sales performance and consistently surpass monthly revenue targets.
« Support operational KPIs while optimising inventory levels.
« Deliver an exceptional customer experience that aligns with global brand standards.
Company industry:
Retail & Wholesale
Job role:
Sales

Operational Team Leader

January 2022 - December 2024

Bpost

Brussels, Belgium

January 2022 - December 2024

« Enhanced logistics efficiency by 20% through process optimisation.
« Directed route planning, coordinated deliveries, and managed performance metrics.
« Oversaw teams to ensure operational excellence and strict cost control.
Company industry:
Banking
Job role:
Management

Smart Tech Marketer(GCC)

January 2021 - November 2022

AeyeQ AI tech

Berlare, Belgium

January 2021 - November 2022

Developed and executed marketing strategies, created engaging social media content and visual designs, wrote blog and technical website articles, and coordinated with influencers and PR platforms to enhance brand visibility and engagement.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Marketing and PR

Marketing & Smart Tech Marketer

January 2021 - November 2022

100s BV

Aalst, Belgium

January 2021 - November 2022

« Developed and implemented marketing strategies, crafted engaging social media content and visual designs,
authored blog posts and technical website articles, and collaborated with influencers and PR platforms to
increase brand visibility and engagement.
Company industry:
Manufacturing

Assistant Restaurant Manager

January 2020 - November 2020

O’Tacos

Brussels, Belgium

January 2020 - November 2020

Oversaw daily restaurant operations, supervised staff performance, ensured high customer service standards,
managed inventory and cost control, and supported revenue growth through efficient team leadership and
operational excellence.
Company industry:
Food & Beverage Production
Job role:
Management

Assistant Restaurant Manager

January 2020 - November 2020

O’Tacos

Leuven, Belgium

January 2020 - November 2020

« Oversaw daily restaurant operations, supervised staff performance, ensured high customer service standards,
managed inventory and cost control, and supported revenue growth through efficient team leadership and
operational excellence.
Company industry:
FMCG
Job role:
Management

Account Manager / Operations Manager

February 2018 - July 2019

Numou Food & Beverage Co

Al Kuwait, Kuwait

February 2018 - July 2019

« Managed high-value accounts and strategic contracts effectively.
« Conducted commercial negotiations, resulting in increased profitability and enhanced contract value.
« Cultivated strong client relationships while expanding key accounts strategically.
Company industry:
FMCG
Job role:
Accounting and Auditing

Sales & Marketing Manager

January 2014 - July 2018

Quick.com.kw

Sharq, Kuwait

January 2014 - July 2018

« Spearheaded e-commerce sales initiatives and developed vendor partnerships.
« Executed aggressive commercial expansion strategies across the GCC market.
« Managed sales teams to exceed revenue targets consistently.
Company industry:
Software Development
Job role:
Sales

Sales & Marketing Manager

September 2013 - October 2014

3 Unicorns General Trading Co.

Al Kuwait, Kuwait

September 2013 - October 2014

« Streamlined operational systems and reporting for enhanced business efficiency and planning.
= Oversaw supplier relationships and negotiations, addressed cross-functional problems, and tracked daily sales
performance to reach monthly objectives.
« Crafted growth strategies aimed at increasing market presence, ensured strong client relations, and aided offline
marketing campaigns to boost revenue.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Sales

Marketing Executive

February 2012 - August 2013

Blink.com.kw

Hawali, Kuwait

February 2012 - August 2013

« Planned and executed marketing campaigns, supported brand promotion activities, coordinated with sales
teams, managed social media presence, and assisted in market research to drive customer engagement and
revenue growth.
Company industry:
Internet & E-commerce
Job role:
Marketing and PR

Education

New Port College

January 2013

January 2013

Bachelor's degree, Business Administration And Commerce

Pakistan

GPA (point): 3 out of 4

GPA (point): 3 out of 4

The curriculum appears to be a broad business and management program, potentially a Bachelor's degree, encompassing core subjects in marketing, finance, accounting, human resources, and management. Key courses include Marketing Management, Financial Accounting, Human Resource Management, Macroeconomics, and Organizational Behavior. The program also integrates foundational studies in business mathematics, statistics, business law, economics, and computer applications, along with general education subjects like sociology, psychology, logic, and French.

New Port College

January 2013

January 2013

Bachelor's degree, bachelors in business

Pakistan

Skills

Sales Operations

Expert

Customer Service Skills

Expert

Sales and Purchases

Expert

Media Communications

Expert

Marketing Communications

Expert

Management Skills

Expert

COMMUNICATION SKILLS

Expert

CONTENT MANAGEMENT

Intermediate

CUSTOMER SERVICE

Expert

EMAIL

Expert

EXHIBITIONS

Expert

FORTH

Expert

MARKETING

Expert

STATISTICS

Expert

marketing strategy

Expert

Canva

Expert

key account management

Expert

operation

Expert

purchasing

Expert

negotiation

Expert

market research

Expert

marketing mix

Expert

CROSS FUNCTIONAL TEAM LEADERSHIP

Intermediate

ETHICAL STANDARDS AND CONDUCT

Intermediate

GNU COMPILER COLLECTION

Intermediate

KEY PERFORMANCE INDICATORS KPIS

Intermediate

LEADERSHIP

Intermediate

OPERATIONS

Intermediate

PROCESS OPTIMIZATION

Intermediate

REVENUE GROWTH

Intermediate

STRATEGIC PARTNERSHIP

Intermediate

STRONG WORK ETHIC

Intermediate

DIGITAL MARKETING

Intermediate

BUSINESS DEVELOPMENT

Intermediate

COMPLIANCE REQUIREMENTS

Intermediate

OPERATIONAL EFFICIENCY

Intermediate

OPERATIONAL EXCELLENCE

Intermediate

SALES MANAGEMENT

Intermediate

STAKEHOLDER MANAGEMENT

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

CORPORATE FORECASTING

Intermediate

LOGISTICS

Intermediate

SALES

Intermediate

Sales Operations

Expert

Customer Service Skills

Expert

Sales and Purchases

Expert

Media Communications

Expert

Marketing Communications

Expert

Languages

English

Expert

Arabic

Intermediate

French

Intermediate

Dutch

Intermediate

Urdu

Expert

Training and Certifications

Training
HACCP
O’tacos Benelux
Jun 2020

Hobbies and interests

Sports