Retail Sales Supervisor
United Cars Almana
Total years of experience :13 years, 11 Months
• Strong all-round sales salesmanship, planning, and tracking experience.
• Strong communication, organizational and reporting skills.
• Strong (internal & external) client management and relationship development skills.
* Collecting and negotiating deals, prices, and shipments with customers. Submit results to Marketing *
* Director to proceed with approvals by Marketing & Sales VP & APC CEO.
* Managing to do all sales procedures and related entries plus documentation. This includes internal approvals, contracts, sales entries, placements.
* Managing to secure and organize container and bulk vessel shipments with the coordination of Marketing Operations team,
* Tracking each shipment and sale till payment is secured and received.
* Arranging all sales reports needed on daily, weekly, and monthly basis.
* Arranging all sales analysis reports to close more deals and achieve our target
* Confirming each lot been received to customers in line with our agreement and signed contracts.
Traveling to meet customers.
* Assisting the Marketing & Sales Director on daily duties.
* Performing other related jobs, duties as assigned
CORE SKILLS
Automotive Sales, Retail, and Support to make sure of the End - To - End delivery of services and supports to the customers with accurate results and with respecting the scheduled time, resources, prices, planning, and documentation needed, with good customer relationships management.
- Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
- Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
- Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
- Provides sales management information by completing reports.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
- Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
- Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
- Provides sales management information by completing reports.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Helping customers to find a vehicle that meets their needs
• Give them the best deal for car trade-in and my new car
• Selling without a lot of hassle and without taking a lot of time
• Process my paperwork promptly and correctly
• Making the delivery of vehicle when customers want to
• Deliver new vehicle is in perfect condition to leave with it
• Show customers how everything works
• Be considerate of my time
• Contact all clients to follow up and ensure that everything is OK
- Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.
- Develops buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.
- Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.
- Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.
- Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.
- Provides sales management information by completing reports.
- Updates job knowledge by participating in educational opportunities; reading professional publications.
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Main duties:
- Gather market information (products, prices, prospects, competition, etc.);
- Contact potential customers (initial contact, presentation of products, etc.);
- Gather and follow-up customers’ orders;
- Follow-up customers’ accounts balances;
- Establish periodic sales reports, suggest recommendation for sales improvement;
- Collaborate in the organization of communication and promotion campaigns; and
- Follow-up the implementation of communication and promotion campaigns.Serving customers
Other duties:
- Displaying products
- Overseeing deliveries
- Handling payments
- Helping with special promotions
- Dealing with any customer queries or complaints
- Ordering and managing stock
- Making sure sales targets are hit
- Forecasting future sales
- Responding to customer demand
Sales, Distribution, and Marketing Operations, General