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Mohsin Raza, Travel agent

Mohsin Raza

Travel agent·Onam Travel Companion LLC

United Arab Emirates

High school or equivalent, Administration And Business Administration

Work experience

Total years of experience: 5 years, 4 months

Travel agent

December 2023 - April 2026

Onam Travel Companion LLC

Dubai, United Arab Emirates

December 2023 - April 2026

• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews
etc.
• Diagnose the clients specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental
Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Travel consultant

December 2020 - October 2023

Kabul Travel and Tourism LLC

Dubai, United Arab Emirates

December 2020 - October 2023

Client Consultation: Assess client preferences, travel goals, and budgets to recommend suitable destinations
and vacation packages.
Travel Logistics: Coordinate and book flights, hotels, rental cars, and tours via Global Distribution Systems
(GDS) or e-tourism platforms.
Advisory & Compliance: Provide critical information on passports, visas, vaccinations, local customs, and
necessary travel insurance.
Issue Resolution: Act as the primary point of contact for clients during their trips, managing flight
cancellations, delays, and emergencies.
Relationship Management: Build and maintain strategic partnerships with travel vendors, hotels, and tour
operators.
Company industry:
Travel Agency
Job role:
Customer Service and Call Center

Education

University of Sialkot

October 2020

October 2020

High school or equivalent, Administration And Business Administration

United Arab Emirates

University of gujrat

September 2018

September 2018

Bachelor's degree, Business Administration

Pakistan

Skills

Webdev
Expert
Webdev
Expert
Patience
Expert
Patience
Expert
Problem Analysis
Expert
Problem Analysis
Expert
Attention to Details
Expert
Attention to Details
Expert
Communications
Expert
Communications
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADVERTISEMENT
Intermediate
ADVERTISEMENT
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
COMPUTER LAW
Intermediate
COMPUTER LAW
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
VENDOR MANAGEMENT
Intermediate
VENDOR MANAGEMENT
Intermediate

Languages

English

Expert

Urdu

Expert

Hindi

Beginner

Training and Certifications

Certifications
Dubai Police Approach
Dubai Police
Jan 2025
Appreciate
Dubai Pacers
Jun 2024

Hobbies and interests

Leadership & Teamwork: Team sports (football, basketball), debate, choir, or coaching.