محسن أحمد

 Made vital contribution in recruiting, training, supervising and appraising human resource with the accountability of monitoring KPIs and enforcing stringent quality control measures
 Managed import shipments, including sea freights, custom clearance, in-land transport and warehousing
 Drove efforts in developing new products and projects by researching markets and conducted effective negotiations with the vendors & new vendor sourcing for better product & pricing
 Exploited new market opportunities for existing as well as new products while achieving assigned targets by maintaining quality business relationship
 Contributed in developing new and existing network / channels to enhance market penetration and coverage in the region assigned, and developing highly engaged and professional sales organization
 Planned & conceptualized various strategies to achieve business goals of the business across the region, aimed towards the growth in business volumes as well as profitability as per the need and resources available
 Built a cohesive team spirit throughout the company by designing program that recognized competing management objectives, created common goals, and provided measurable incentives
 Achieved top line and bottom line profitability of the organization by devising effective strategy, formulated short term/long-term budgets and developed business plans to achieve increased business as well as uninterrupted business growth
 Created concrete business plans to achieve a consistent increase in operational profits, discussing the strategies and other required information while building collaborative environment with the management
 Delivered continuous operational improvements, drove operational excellence, conceptualized short term strategies to create value for the business
 Constantly monitored day-to-day operations at micro level, maintained daily checklists by executing the tasks assigned in accordance with organizational standards

 Achieved monthly and annual sales goals by maintaining seamless coordination with the Sales Manager and cultivated excellent business relationships and maintaining a high level of customer service
 Led a team of sales executives to drive sales administration and marketing activities and collaborated with sales representatives and internal departments to coordinate credit request and material returns
 Participated in seminars & exhibitions for networking & establishing business relationships, prepared quotations and followed confirmations from clients
 Developed new profitable business from main competition vendors and analyzed latest marketing trends and tracked competitor’s activities and provided valuable inputs for fine tuning sales & marketing strategies
 Exceeded revenue objectives while continually creating opportunities for revenue generation in a professional manner and achieved assigned targets by maintaining a quality business relationship

Handled the trade desk activities which involves buying and selling of financial products and commodities i.e. (forex, futures & options)

Maintained updates of NYMEX, COMEX & LME and dealt with clients and traders over the phone & in person

Translated complex technical issues, conducting research and credit analysis with the accountability of reading, assessing and summarizing bond offering documents and covenant analysis

Set and fine-tune an excellent operational base which is ratified by a very high customer retention ratio, focused on productivity and operational efficiency

Reviewed existing systems & procedures and design internal controls/quality audit checks for various operational areas for achieving higher operational efficiency, resource rationalization and cost reduction.

Maintaining daily/monthly reports of market activities/trades.

Working on rotational monthly shifts as markets are open 24 hours.

Developing new sales relationships with potential clients to increase sales

Retaining and maintain good relationships with existing clients

Made presentations to clients to further explain the product or services offered by the company

Ensuring buyer/seller conditions are met

Worked with the sales team to achieve sales performance targets and proved increase in sales

Support senior management in augmenting sales strategies and targets

Order management activities: reception and entry of customers' purchase orders in relevant systems

Keeps client informed proactively about order status and take appropriate actions to maximize punctuality and prevent delays

Proactively seeks innovative ways to enhance customer's satisfaction and improve operating efficiencies

Selling of financial instruments to new clients.

Establishing good relationships with existing ones to ensure maximum service guarantee and client retention.

Generated quality leads through cold calling that resulted in sales.
Performed field work to meet potential clients.

Monitored market trends of commodities, currency and precious metals which led to advising clients to perform trades.

Managed client’s investment portfolio and assisted them to open accounts.

Dealing with the day to day transactions of petty cash and ensure that reconciliations are completed on a weekly basis.

Receive and process all invoices, expense forms and request for payments and ensured all filing is done in a timely and accurate manner.

Prepare cheques for payments to suppliers, employees and miscellaneous expenses.