Senior Travel Consultant
Skyline Tours and Travels
Total years of experience :11 years, 3 Months
Assessed client needs and recommended appropriate
products and services to meet preferences and budget.
Booked reservations for travel, hotels, rental cars and
special events such as tours and excursions.
Provided customers with best deals and well-researched
travel options, successfully negotiating rates while
improving customer satisfaction ratings.
Making Air, Train and Bus reservation and issuing tickets.
Responded to clients' questions, issues and complaints
and implemented appropriate solutions.
* Make Hotel reservation.
* Follow up with hotel for confirmation number
* Receiving phone calls and replying to emails.
* Updating Stop sale and Availability calendar.
* Making airline reservation, Issuance, Refund & Re-issue
Managing incoming phone calls and mails
Handling direct and indirect clients
Making Airline, Train and Bus reservation
Re validation, Re-issue and Refunds
making reservation reissue and refund
MY WORK IS RESERVE THE SEAT < AND ISSUE< REISSUE< REVALIDATION< REFUND
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