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Moin Mullaji, Technical Support Officer

Moin Mullaji

Technical Support Officer·Top Group Holding Co.,

Kuwait

Bachelor's degree, Computer Science)

Work experience

Total years of experience: 4 years, 1 months

Technical Support Officer

June 2024 - Present

Top Group Holding Co.,

Al Farawaniyah, Kuwait

June 2024 - Present

• IT Security and Maintenance: Implement proactive measures to enhance the reliability
and security of IT systems, including routine maintenance and backups.

Company industry:
Home & Office Furniture

Technical Support Engineer

January 2023 - December 2023

Team Computer’s,

Mumbai, India

January 2023 - December 2023

• 1st Level of onsite support for customer (Life Insurance Company of India)
• Installation of Windows 10 and Linux 5.9, 7.4.and Join to Active Directory
• Troubleshooting Network & Hardware on workstation.
• Installation of RPM Packages in Linux Client.
• Troubleshooting Outlook and Email Issues.
• Troubleshoot workstation wired & wireless network, Client VPN, and connectivity.
• Installation and troubleshoot local & network printers, application softwares
• Create emails and assign to distributed groups on exchange and Office 365
• Active Directory User & Group Management.
• DHCP Reservation on windows DHCP Server.
• Create and manage Local DNS Records.
• Assigning permission on File Servers.
• Daily Fileserver Backup.

Company industry:
IT Services

Technical Support Engineer

January 2022 - December 2023

Team Computers,

Mumbai, India

January 2022 - December 2023

• 1st Level of onsite support for customer (Life Insurance Company of India)
• Installation of Windows 10
• Troubleshooting Network & Hardware on workstation.
• Troubleshooting Outlook and Email Issues.
• Troubleshoot workstation wired & wireless network
• Installation and troubleshoot local & network printers, application softwares
• Create emails and assign to distributed groups on exchange and Office 365
• Group Management.

Company industry:
IT Services
Job role:
Information Technology

Education

Mumbai University

June 2022

June 2022

Bachelor's degree, Computer Science)

India

Mumbai University

January 2022

January 2022

Bachelor's degree, computer Science

India

Maharashtra State Board

June 2019

June 2019

High school or equivalent, science

India

Maharashtra State Board

March 2019

March 2019

High school or equivalent, Science

India

Maharashtra State Board

March 2017

March 2017

High school or equivalent, science

India

Skills

NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
INFORMATION TECHNOLOGY OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
CONTRACTOR LICENSE
Intermediate
CONTRACTOR LICENSE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MICROSOFT 365
Intermediate
MICROSOFT 365
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK ADMINISTRATION
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK MANAGEMENT
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate

Languages

Arabic

Beginner

English

Intermediate

Hindi

Beginner

Urdu

Beginner