Restaurant Manager
KUWAIT NATIONAL CINEMA COMPANY
Total years of experience :12 years, 1 Months
detailed records of daily, weekly and monthly costs and revenues.
•Responsible for inventory and purchase.
•Under Operation guidance’s handling schedule of restaurant and cinemas for staffs.
•Handling with all kinds of guest’s complaints and making sure to meet their satisfaction before they leave.
•Gather guest’s feedback and recommend to improve our menus.
•Maintain and ensure compliance to established food quality and standards.
•Training the staffs to provide excellent customer service.
•Evaluate performance in order to improve staff’s skills and ability.
•Preparing plans with the team to meet monthly and yearly individual sales target and store budget.
•Assisting in local and oversea staff Recruitment for all required position.
•Conducts training for the new staff members.
•Maintain proper sanitation, hygiene standards in kitchen and maintain effective store presentation.
•Assist in planning a special events menu.
Worked with MIRUS CATERING as
roaster & managing staff as per operation requirement during the shift.
•Resolving restaurant issues related to maintenance, driver & Other daily matters.
•Responsible for sales profit, back of house & front of house during his shift.
•Multi-tasking abilities that help them coordinating different sections in the restaurant.
•Inventiveness in introducing new ideas that would increase the business.
•Fluent communication and social skills to interact with customers.
•Skilled in recruiting, training and supervising new staff.
•Proficient in handling administration and paperwork.
•Coordinate administration, budget, payroll, staff and vendors.
•Analyze and plan restaurant sales and organize marketing events and promotional plans accordingly.
•Knowledge of Car tracking system/GPRS system.
new staffs.
•Making the employee understand the policies & standard of the Starbucks.
•Knowledge of different type of Coffee beans.
•Handling Cash, customer issues & reporting to the branch manager.
•Completed & Certified in Barista training (Hot/Cold beverages).
•Ordered food/beverages for branch on daily operation.
•Oversaw training needs, inventory control, supply orders, and other logistical responsibilities.
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