IT Infrastructure Manager
VEON
Total years of experience :19 years, 1 Months
• Managed IT projects with a consolidated budget up to $20 million and ensured 100% on-time and within budget deliveries on all projects.
• Built an IT department and defined new processes around anticipated demand with limited technology resources, including 1st tier architecture, CRM, order management, SOA, revenue assurance, anti-fraud, data warehouse and business intelligence projects.
• Provision and support of all of the business users IT needs (over 4500 users), including office based and remotely based workers. This includes desktops, laptops, printing facilities, landline and mobile phones and internet connectivity for remote workers to ensure maximum efficiencies.
• Building and maintaining OTA IT Service Catalogue while working closely with design and delivery teams.
Organized and participated in engineering group meetings where issues relating to status and performance of the network were raised and addressed. Discussions included the direction and future topology/configuration on the network resulting in hardware and software upgrades to support the evolution of the backbone
Responsible for the maintenance and supervision for all LAN and WAN Connections
Provision, maintenance and monitoring of the internal business network of fibre linked Cisco switches and internet connectivity.
Developed and documented configuration guidelines for use by Network Operations staff.
Network Administrator: Supervision & administration of 40 Routers (Cisco 7200, 3745, 2620, 1700) Switch Catalyst (6000, 4506, 2950 ….).
Deployment and installation of Routers CISCO (Cisco 7200, 3745, 2620, 1700 )
Deployment and installation of Switch CISCO (Catalyst 4506, 2950 ….)
Interconnecting all sites using secure VPN solutions
VLAN Deployment
VOIP Deployment
Cisco QoS Deployment
Network monitoring HP Openview (NNM, PI, SD ….), Cisco Works, Solarwin,
Network management, Sniffer analysis, and fault diagnosis