مختار بن عسيلة, Country Technology Management Head

مختار بن عسيلة

Country Technology Management Head

Standard Chartered Bank

البلد
العراق - اربيل
التعليم
دبلوم, Project Management
الخبرات
13 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 1 أشهر

Country Technology Management Head في Standard Chartered Bank
  • العراق - اربيل
  • سبتمبر 2013 إلى نوفمبر 2016

My duties as the Country Technology Manager was responsible for the strategy, development, implementation and delivery of the IT infrastructure and applications services in country to enable business operations and to create the platform for business growth, as a CTM I assist the CIO by providing vision, leadership and advocacy for the development and use of technology systems, resources, operations and information technology to further the country mission, To ensure the business is equipped with the necessary technology solutions for compliance purposes, To lead and manage the country technology and CSS teams responsible for all aspects of the banks technology function within a country, Alignment to global IT policies and standards to support local initiatives; migration and implementation of best practice from peer sites, developing skills in the country IT team and providing cost effective IT solutions to business thus contributing towards the financial performance, and growth of SCB in the local market, Support project management, service management, management of outsourced vendors who provide level 1 support in country, data center management, servers, networks, applications etc. Responsible for the availability, performance and security of applications in the production environment for CB, WB and other functions in the country, prepare all the IT requirements to open the two branches (Baghdad & Erbil), Ensures Technology Strategy/Roadmap is aligned to business strategy and the bank's collective agenda, Engages in high level discussions with internal and external stakeholders to understand needs (including outsourcing plans) in order to develop fit for country strategies which drives investments, Engage with various teams on new initiatives/roll outs, problem resolution, participate in all forums requiring technology presence, Manage and address all country technology risks by rising all possible risks & try to mitigate them or eliminate them, Country Project Manager, leading all the projects in the country by coordinate with the development team, delivery team, the concerned dept. & the regulators if the project is related to new regulation or mandatory requirements by Central bank, Financial Management, Manages and meets the unit's operations budget (including stretch budget targets) and financial KPIs put plan to do saving during the year by providing new solution & negotiate with the vendors to reduce the cost of each service provided by the vendors. Drive the country business agenda VS technology projects, system enhancements, problem resolutions etc. for the country, Manage SLAs with business and operations units for all critical services, Managing the country vendors through e-procurement system, by register all the vendors in the system which managing each vendor & their payment, through the system of e-procurements..

Local IT Manager في SAA
  • العراق - البصرة
  • يناير 2013 إلى أغسطس 2013

Managing the IT support services in Erbil for our SAA clients like Exxon Mobile, working as IT Support Engineer temporary in the main office in Basra, working as IT Support Engineer with ROO & participate with Mobile support team also when needed in addition to do IT support for other SAA clients like Exxon Mobile & Samsung.

IT Support Officer في Byblos Bank
  • العراق - اربيل
  • ديسمبر 2006 إلى أكتوبر 2012

IT Support Officer, Byblos Bank S.A.L. Iraq for both Head office & three Branches of Erbil, Baghdad & Basra include Undertake helpdesk tasks in Iraq branches and units, Configure and install all hardware in Branches and units following the Banking Technology Division instructions, Maintain and ensure set-up of the Bank’s applications on the workstations according to the Banking Technology Division applied procedures, Install and maintain all necessary infrastructure components on the workstations (Antivirus, network setup, service packs, Security patches …) according to the Banking Technology applied procedures, Ensure first level hardware support on PCs, printers and all materials, Interface and coordinate with local suppliers for laptops and printers and with Byblos Bank IT Support for troubleshooting and support, Ensure first level hardware support on equipments and lines, Help Byblos Bank Iraq users define their change requirement when needed, Using HP Service Manager Client to log any service call from end user or any incident, Adhere to BT security policies standards and procedures, coordinate with different units in the bank such as (BT, System, Telecom, DB and IS) to give the end user all the help needed to make his job easier & to solve all their problems, responsible of the PABX of the Branches to give access & manage the extensions according to the need for each user in the bank, supervisor for the control room of the Bank, Coordinate with local suppliers for requesting equipments & internet connections. ​I work with Banking Technology Dept. in Lebanon for 5 months before the opening of the Head Office and Branch of Erbil - Iraq, my duties in Lebanon was the IT support for all the Branches in Lebanon I work there with 25 Branches from 73 Branches that belongs to Byblos Bank in Lebanon Change all the Hardware Equipment & their software during the implementation of XP Deployment for all the Branches in Lebanon.

IT Support , Operation Admin and Office Manager في ECCI
  • العراق - اربيل
  • أبريل 2006 إلى أغسطس 2006

IT Support Officer, ECCI Company Erbil - Iraq
​ My duties included set up and upkeep of all technical and ​ communications equipment on the job site and offices for 20 ​ users.
​ ​ Operation Admin, ECCI Company Erbil - Iraq
My duties included running life support, doing the daily reports, handling the Petty Cash for deliveries and invoices and handling all local payroll for Q-West one of the site that belongs to ECCI Company.

IT Support في IACCI
  • العراق - بغداد
  • يوليو 2005 إلى سبتمبر 2005

My duties were the IT Support for the entire user in all the ​ units of the company participation in establishment of the ​ DBX Expo for Iraq Rebuilding in Erbil for the period
​ (14th - 18th Sep 2005)​.

IT Support في University of Technology / College of Engineering
  • العراق - بغداد
  • فبراير 2005 إلى يونيو 2005

IT Support to all the PCs in the Internet Center of the Department.

IT Support في Technical College of Management
  • العراق - بغداد
  • سبتمبر 2003 إلى فبراير 2005

Setup and maintenance all the PCs for all the labs that belongs to the college and Lecturer for Operating System & MS Office Application.

Designer في Al Rown for digital printing
  • العراق - بغداد
  • يناير 2002 إلى سبتمبر 2002

Image processing, printing the Digital advertisement using the printer with 1.5M width.

الخلفية التعليمية

دبلوم, Project Management
  • في KNOWLEDGE ROOTS LLC
  • ديسمبر 2014

PMP Course

دبلوم, Network
  • في DTS (Digital Technology Systems)
  • يونيو 2008

CCNA Course

الثانوية العامة أو ما يعادلها, MCSE (CORE) Course Windows server 2003
  • في Al Tabiaa
  • ديسمبر 2005

2005 MCSE (CORE) Course Planning, Implementing & Maintaining Infra Structure & Active Directory for Microsoft Windows Server 2003

بكالوريوس, B.sc in Information System
  • في University of Technology
  • يونيو 2002

2002 B.Sc. in Information System Computer Science & Information System Department My rank was 8 from 44 students

Specialties & Skills

Planning
Posters
Operation
Marketing
Typing 40 wpm
Training student on MS Office
IT Management
HW &. SW Maintenance
Networking

اللغات

العربية
متمرّس
الانجليزية
متمرّس

الهوايات

  • Watching & playing football, swimming, traveling