Muna AlJamali

• Spearheaded the development of demand forecasts at various levels, employing statistical forecast models based on historical sales trends and demand drivers.
• Conducted regular meetings with Sales to discern demand drivers, new projects, and effectively communicated demand-related issues, new product introductions, and phase-outs.
• Collaborated with the Supply Planning Director to formulate inventory strategies for existing items.
• Proposed and implemented solutions to enhance demand forecast accuracy, contributing to improved planning and decision-making.
• Effectively communicated forecast and inventory estimations to management, facilitating informed strategic decisions.
• Managed daily supply and inventory plan variances, addressing unexpected demand, shipping delays, and complications with a focus on effective communication and solutions for Customer Service & Sales teams.
• Analyzed data from various sources to identify areas for improvement in processes and procedures.
• Coordinated meetings with stakeholders to discuss project goals, timelines, and deliverables.
• Facilitated communication between internal stakeholders involved in the planning process.
• Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales.
• Oversaw planning and introduction of new launches, ensuring timely creation of new products in forecasting and demand tool.
● Leveragedeffectivesupplychainplanningsystemstoimprovedemand, salesand operations planning processes for distribution network.

Developed procedures for inventory replenishment based on historical consumption data in order to maintain optimal stock levels at all times.
• Coordinated closely with internal stakeholders such as purchasing, sales, operations and finance teams to ensure alignment of supply planning objectives.
• Maintained accurate forecast data, reconciled discrepancies with vendors and monitored stock levels on a daily basis.
• Planned and executed procurement activities for products from both local and global suppliers, ensuring a streamlined supply chain process.
• Cultivated strong working relationships with manufacturers and key suppliers, confirming production/shipping schedules and monitoring open purchase orders for timely deliveries.
• Maintained comprehensive purchase order status and shipment tracking information reports, ensuring accurate and up-to-date records.
• Proactively identified and reported product and material availability issues, demonstrating a proactive approach to problem solving.
• Orchestrated the return of defective products to suppliers for credit, repair, or replacement, actively managing DSR (Damage and Shortage Reports).
• Assisted in developing new product launch plans.

Maintain department’s detailed tracking and statistics reports.
- Prepare monthly, and yearly forecast and pipeline.
- Plan Supply forecast as per Sales demand.
- Analyze monthly and quarterly progression of Supply and Operation Departments.
- Coordinate with Finance Department for agents’ invoices, payments, and PO through ERP.
- Prepare contracts and official letters.
- Use of ERP System (projects creation, data entry, and PR).
- Coordinate the flow of information internally and with other departments.
- Organize and delegate workflow and team tasks.
- Responsible party for task quality assurance and external communication with other departments