Mona Michael, Buyer, importer and logistics coordinator

Mona Michael

Buyer, importer and logistics coordinator

Freelance

Location
Canada
Education
Diploma, SAP MM
Experience
19 years, 8 Months

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Work Experience

Total years of experience :19 years, 8 Months

Buyer, importer and logistics coordinator at Freelance
  • My current job since August 2013

Buying all needed inventory for a small sewing business production, importing or from local wholesalers
Maintaining yarn and fabric inventory and ensuring stocks are best to last for a month
Feeding information of customer orders using MS excel
Supervising loading and unloading, and checking quality of packing
Supervised safety features of warehouse
Generated reports and provided supported documents to accounting department/ invoices and sales reports
Enrolled at IIBS Mississauga for SAP MM consultant/ advanced user

Store Manager/ Buyer at Family Dollar Store
  • Canada
  • November 2006 to July 2013

• Increased sales revenue by 39% in 5years plan, promoting new and featured products at reasonable cost and establishing long term payment contracts with vendors.
• Market analysis and brand promotion
• Reviewed supply and demanded Material Requirements Planning (MRP) information daily
• Monitoring and assured availability of products and evaluated existing inventory count, managing purchasing schedule on weekly and monthly basis.
• Established priority of purchase demands through the association of information, such as prioritizing categories and amounts according to department budget and sales requirement.
• Managed cash budget designated annually for departments and seasonal purchases.
• Attending trade shows, negotiating with new suppliers, contracts, deals. Arranged method of transportation and payment.
• Compared prices and quality between different vendors and communicated between them to match or beat the price for closing deals, price match.
• Implementation of legal contracts when required. Assured availability of goods and services that demand continuous supply through follow up of existing contracts and/or review for contract amendment or needed renewal
• Negotiation.
• Interfaced between customers’ demands and finding solutions by finding products with good quality to minimize risk of claims to suppliers, excellence in customer service.
• Lead and/or participated in staff meetings to execute purchasing, aiming to meet organization’s strategies needs (quality, terms etc.), specifications improvement, monitoring new products and their post-requirement by users.
• Budgeting plan for departments to increase forecasted sales
• Sales reports and evaluation

Customer Service Representative at Laura Secord Burlington Mall
  • Canada - Ontario
  • September 2004 to October 2006

• Customer service, coordinated product replacements and product recalls. Entered purchase orders based on purchasing procedures
• Listened and assisted professionally and responded to customer inquiries according to company’s strategy and policies, customer care and service.
• Improved daily sales by 15% promoting, sampling and describing featured products information. Maintained inventory displayed on shelves and followed up with the expiry dates
• Researched required information using available resources relating to products, shipments or services
• Daily opened and closed cash register and inserted bank deposits. Processed cash, debit and credit transactions.
• Quoted customers to special events bulk products pricing
• Participated in staff meetings to improve customer services aiming to meet organization’s strategies needs
• Monitored sales to improve sales revenue.
• Executed orders to different suppliers using company’s software to order online or wrote a purchase order request and faxed it.

Sales Associate at Picture Picture Burlington Mall
  • Canada
  • February 2005 to December 2005

• Assisted customer’s inquiries and promoted featured services
• Provided outstanding customer service in a fast-paced retail environment
• Processed customer payments including credit/debit and cash transactions
• Assisted customers with purchases, measuring and quoting frames, offering different pricing to customer’s satisfaction.
• Confirmed certificates of authenticity to genuine art work.

Education

Diploma, SAP MM
  • at IIBS Mississauga, ON, CA
  • April 2017

SAP MM ( Material Management ) is one of the important modules in SAP ERP software and MM application module supports the procurement and inventory functions occurring in day-to-day business operations

Diploma, Purchasing and supply chain management 300hrs
  • at University of Texas
  • July 2013
Diploma, Graphic artist 60 credits Diploma
  • at ICS Canada
  • June 2011
Diploma, Interactive multimedia/ first semester
  • at Sheridan College
  • September 2002

FAMILIAR WITH NEWMEDIA DESIGN Web page designing using macromedia dreamweaverMX, homesite5, front page 2000 Creating images and flash movies for web, using Flash5, MX, and Adobe Image ready. Posting digital movie on web. Designing promotion CD for business and individuals using macromedia Director 8.5 including digital video.

Bachelor's degree, B.A. in fine arts and design
  • at Helwan University, Fine arts
  • June 1989

Followed by computer graphic courses

Specialties & Skills

Supplier Negotiations
Communication Skills
Business Logic
Cost Control
Management, Negotiation, Purchasing

Languages

English
Expert
Arabic
Expert
French
Beginner

Training and Certifications

SAP Material Management (Certificate)
Date Attended:
April 2017
Purchasing and supply chain management (Certificate)
Date Attended:
February 2013
Valid Until:
July 2013