Mona Shoukry

HR Direct Advisor Role:
- Acts as first line support for all HR matters within area and location of responsibility. Solves problems within practice and precedent.
- Implement and govern applicable country policies. Propose and drive modification of employee handbooks
- Responsible for delivery of labor relations, local policies, government relations and reporting, compliance, local reward services, termination process.

- Main contact with local government authorities, such as social security, labor Ministry and others. Represent the company in internal and external audits Manage labor suits and government audits. Interact with internal and external lawyers.

- Advises local regulations and updates where appropriate for role. Ensures compliance with local regulations including regulatory requirements on HR core processes.

- Driving Employee Engagement actions for country policies/facilities specific issues.

- Responds accurately and timely to incoming questions and /or errands.
- Where appropriate for the role, registers errands in the relevant ticket handling system and ensure responses are within the set Service Level Agreements (SLA).
- Escalates questions / errands to appropriate HR contact when necessary on specific areas of queries to provide seamless resolution. Manage, track and follow up on employee queries in the ticket handling system.

- Guides and points Employees and Managers to information on HR self-service portal to foster a habit of finding the necessary data on the portal.

- Maintains and updates HR information with relevant teams.

- Auditing on the employees Files with all the relevant Documents
Reward & Payroll Role:

- Executes payroll processes and payments accurately and in a timely manner Ensures proper updates are made in relevant local payroll / time management systems.

- Leads the income tax related matters and Audits.

- Guarantee the interface with external payroll provider, manages time and attendance and payroll systems and the accurate accounting process related to payroll. Manage local external providers and approve related invoices.

- Ensure accurate payment for expatriates, following global instructions from Global Mobility. Guarantee correct tax application and social security, applying existing countries treaties.

- Responsible to guarantee payments, reports and other requests from external labor entities as (Tax Authorities, Social Security, Labor Ministry, Labor Courts, etc).

- Administers benefits and welfare/recognition programmers including handling of employee benefit claims such as insurance and medical claims.

- Generates related reports and statistics for stakeholders as well as supporting audits where relevant.

- Manage, track and follow up on employee queries in the ticket handling system. Builds a knowledge inventory of frequently asked questions to expedite resolution of queries accurately.

- Manages and ensure integrity of master data in relevant management system on timely and accurate basis.

- Arranging with the dealing Local banks all the Employees Needs and Requirements

- Auditing on all variables concerning employee attendance and any other variables affect the employee salary to adjust salary payments monthly for more than 10, 000 employees

- Auditing on the monthly Salary changes executed by Comp &Ben Department

- Revising HR Letters issued to employees

- Preparing and revising the yearly Taxes settlement for all employees

- Revising on all the Reports needed from the department

- Responsible for balancing monthly payroll runs, producing local tax payments, and answering employees’ questions and troubleshooting issues.

- Monitoring any changes in the local tax rates and Insurance to be sure from applying accurately

- Preparing the monthly, quarterly and yearly internal and external payroll Audits

- Handling Monthly Payroll for more than 10, 000 Employees
- Dealing directly with banks ( Making deals, handling monthly salaries transfers, requests and solving issues )
- Working with Comp & Ben department on the monthly salaries changes for employees
- Handling the yearly salaries merits according to the company policies and matrices
- Assisting in changing the payroll elements structure and building new matrices
- Handling the calculations of termination & Severance Payments
- Automating the whole payroll process by Assisting in building and applying a new Global system
- Assisting the payroll manager in Reconciling payroll related GL accounts
- Assisting the payroll manager in calculating Annual leaves Accruals
- Maintaining and updating employees financial records on payroll system
- Assisting with year-end processes such as annual payroll tax computation and payment summary
- Perform daily payroll department operations
- Ensure that employees’ payroll are processed timely, accurately, and compliantly

- Tracking the Attendance for over 250 employees every month
- Meet New Comers to prepare their Hiring Documents
- Renewing the employees contracts according to labor law and company policies
- Preparing all the needed Reports
- Handling all the governmental reports and requests
- Assisting in Auditing on the employees files
- Understand all aspects of personnel in regards to Labor law
- Responsible for sending the Employees Overtime to the Payroll on monthly basis
- Handling any change of the employee status ( title, Level, direct manager and any personal data)
- Responsible for Archiving the employees documents in their Personal files
- Recording Employees Annual, Sick and Unpaid leave on Company system

- Maintaining & categorize the CVs database.
- Screen & store good CVs received through our E-mail and sort them to point the one to be used in future openings.
- Making Phone Interviews to have a shortlist for the face to face interview
- Sorting & screening more than 15000 CVs, Help in searches for specific positions.
- Building a database for the front liners & walk-in CVs
- Using Hiring sites to search on CVs which is suitable for the Company’s criteria