Moncef Abdelaziz

Key missions :
- Leading the development and implementation of ambitious medium to long term strategies, in accordance with the overall Business objectives.
- Monitoring the local competitive environment to identify business threats and opportunities and develop business strategies & plans to address them.
- Establishing and overseeing KPI's, budgets, plans, policies, and programs that will effectively implement the business strategies and objectives set together with the Business Unit.
- Directing and supporting the ongoing development of employees and organisation in line with present and future business needs, thereby ensuring employability and utilization of the potential of individuals and groups.
- Establishing positive relationships with external parties, authorities, industry, customers and suppliers, in order to enhance the corporate image and making IMS Algeria the preferred market research partner.

Main responsabilities :
• Driving sales of IMS Research project through face-to-face interactions with potential clients
• Establishing in collaboration with research team tailor made methodologies and approaches to suit client's specific needs.
• Sales management including target setting, insuring ROI, weekly pipeline follow up and support for closing sales
• Recruitment, training, sales coaching, performance management, sales processes
• Developing and executing sales and marketing campaigns
• Participating in offsite marketing events and presentations
• Managing administrative tasks and provide pre- and post-sales evaluations
• Training corporate clients on brand management, sales techniques, merchandising, distribution and category management.

Manage a team of 24 full time including 3 senior managers.
- Develop company's strategies
- Etablish team's sales objectives
- Lead on pitching presentations
- Prepare project out of pocket, budgets and control compliance by team.
- Human ressources :Screen candidates and monitor performance.
- Evaluate project's ROI.
- In charge of presenting financial and administrative reports to the group's CEO.

In charge of the local division of the Merchandising Department. ( World leader in market research.)

Duties :
- Offer support and technical back-up to merchandising managers and buyers of retails outlets and manufacturers.
- Train Merchandising managers/buyers on the use of space management software.
- Get new clients and service existing ones.
- Support regional office on monthly marketing plan.
- Analyze market trends and present summaries to Top Management.
- Generate sales according to the yearly objectives and follow the operation pipeline.
-Negotiate with retailers for the purchase of data and sale them to manufacturers.
-Responsible of alignment with regional objectives and plans,
- Set up local strategy, local business priorities,
-Servicing existing clients,
-Create revenue in order to meet local revenue objectives.
Responsibility: Algeria, Tunisia, Morocco

As a Client Relations Manager, my duties include :

- Organizing and representing the company at national and international conferences, trade fairs and shows.( Dubai International Trade Fair UAE 2006, Cape Town International Employment Conference, South Africa 2006.)
- Producing advertising and marketing material, brochures, catalogs, magazines and working with advertising agencies and printing companies.
- Screening candidates for job openings and assisting the Human Resources Manager in his evaluation process.
- Participating in motivation courses and employment workshops.
- Arranging immigration documents for visiting delegates, and clients.
- Arranging transport, accommodation for delegates/clients
- In charge of office administration/customer care service
- Making courtesy calls to clients, responding to inquiries, requests or complaints.
- Determining and reporting "dark working spots" and system errors to the Managing Director.
- Pay various bills, insure smooth running of office operations.