monica anie villapando, Customer Service Representative

monica anie villapando

Customer Service Representative

Alliance Business Centers Network

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Etudes secondaires ou équivalent,
Expérience
11 years, 5 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 5 Mois

Customer Service Representative à Alliance Business Centers Network
  • Émirats Arabes Unis
  • Je travaille ici depuis juin 2015

Service / Operations
•Product knowledge
•Meeting with clients
•Center presentation
•Coordinating with Brokers
•Daily/weekly lead report to CEO
•Service Agreements, Invoices and Statement of accounts
•Outstanding balance
•Renewals
Customer Service Representative
Teletech Customer Care Management Philippines, Inc.
UnitedHealth Group (Medical Insurance)

Guide
  • juin 2011 à décembre 2013

Receiving customer service inquiries and issues by identifying the topic and type of
assistance the provider needs such as benefits, eligibility and claims.

Éducation

Etudes secondaires ou équivalent,
  • septembre 2022

courses: Certificate in Hotel and Restaurant Management - De La Salle Lipa, Philippines

Specialties & Skills

CUSTOMER SERVICE
BALANCE
CUSTOMER RELATIONS
CUSTOMER SUPPORT
INSURANCE
BENEFITS ADMINISTRATION
PROCESS ENGINEERING
RECEIVING