Customer Service Representative
Alliance Business Centers Network
Total years of experience :11 years, 5 Months
Service / Operations
•Product knowledge
•Meeting with clients
•Center presentation
•Coordinating with Brokers
•Daily/weekly lead report to CEO
•Service Agreements, Invoices and Statement of accounts
•Outstanding balance
•Renewals
Customer Service Representative
Teletech Customer Care Management Philippines, Inc.
UnitedHealth Group (Medical Insurance)
Receiving customer service inquiries and issues by identifying the topic and type of
assistance the provider needs such as benefits, eligibility and claims.
courses: Certificate in Hotel and Restaurant Management - De La Salle Lipa, Philippines