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Monica Calicdan, Restaurant Hostess/Restaurant Reservation

Monica Calicdan

Restaurant Hostess/Restaurant Reservation·Saadiyat Rotana Resort & Villas

United Arab Emirates

Diploma, Hospitality And Hotel Management

Work experience

Total years of experience: 8 years, 9 months

Restaurant Hostess/Restaurant Reservation

October 2017 - Present

Saadiyat Rotana Resort & Villas

Abu Dhabi, United Arab Emirates

October 2017 - Present

*Greet guests & seat them according to their preferences.
*Handle phone calls & guests queries about the restaurant & menu, & assist various restaurant staff when necessary.
*Coordinate with guests via email regarding group bookings. Assisting manager in organizing group dinner, prepare set menus while coordinating with head chef.
*Handling all colleagues attendance sheet & input the duty roster in Sky Bayan Human Resources Management System. Place necessary order in Sky Jana Materials Management System for required stationary & follow up with materials department on delivery date.
*Provide excellent guests services that promote satisfaction, follow all relevant health department rules/regulations & all guests service guidelines.
*Assisting & advising guests who may choosing from a variety of restaurant options.
*Making reservations for guests based on their various requirements & preferences.
*Relieving Food & Beverage Coordinator.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Divine Mercy College Foundation Inc.

April 2008

April 2008

Diploma, Hospitality And Hotel Management

Philippines

Skills

Time management skills

Expert

Organizing

Expert

Communications

Expert

Administration

Expert

Coordination

Expert

Excellent communication skills

Expert

Expert in MS Office

Expert

Organizational and customer service

Expert

Creativity

Expert

Adaptability and ability to work under pressure

Expert

Adept in Technology

Expert

Languages

English

Expert

Tagalog

Native Speaker

Training and Certifications

Certifications
Food and Beverage Coordinator
Aug 2019

Hobbies and interests

Reading books and drawing

Kindly check the link, I don't have any awards but I'm proud that I have this talent https://www.instagram.com/pastorica25/