ITO Service Delivery Consultant
DXC Technology
Total years of experience :14 years, 4 Months
Direct & Manage information technology and computer systems.
3. Plan, organize, direct, control, secure and evaluate the operations of information systems.
4. Develop and implement policies and procedures for computer systems operations and development
5. Ensure technology is accessible and equipped with current hardware and software
6. Participates on all hardware and software evaluations, preparations, installations, O&M
7. Control & Manage company network operating system
8. Approves all business requirements prior to the technical solution
9. Reviews all designs, code and unit test plans where applicable.
10. Making sure there is a smooth change over from the old system to the new one.
1. Managing applications technical support and development of all corporate business systems required for the smooth operation of company business.
2. Enhancement of current systems (SharePoint, API, SAP).
3. Planning for new systems implementations.
4. Plan and organizational inform supervise all activities related to the design, development and implementation of action systems and software applications (Servelet, Java, Java Script, CSS, JSP and HTML).
5. Assist IT Project manager in developing the application that follow IT standards and technology roadmap.
6. Evaluation of vender's technical & commercial proposals for IT solutions and services.
- Application development (SharePoint 2010, SAP).
- Participating in planning, analysis, solution architecture, implementation and documentation for new application and solutions.
- participating in support and maintenance for IT solutions.
Mainly dealing with SAP Business Suite as SAP technical consultant. Developing application using ABAP programms with NetWeaver 7.0 and reports, SAP WebDynpro, SAP WorkFlow and SAP Interactive Forms by Adobe. Also working on System Analyst & documentation, Data Cleansing & Immigration and Testing.
I involved in some projects such as:
• Ministry of Health project (MOH)
• King Abdulaziz University project (KAU)
• Saudi Geological Survey (SGS)
1. Using Oracle ERP- purchasing module.
2. Negotiate with suppliers.
3. Prepare monthly reports for Alshaya purchases in all KSA.
1. Emails managing & Customers Live Support (online).
2. Coordinate Holidays, Packages and Promotions.
3. Design banners for Deals & Packages (Photoshop, flash).
4. Design website interface & newsletter for HjzCom (Java, Java Script, CSS, JSP and HTML).