it technician support
diyar united company
Total years of experience :2 years, 6 Months
I work in Diyar United Company, in external projects, in the General Organization for Social Insurance project, in the position of technical support engineer, and before that I worked in another project, which is the General Authority for Applied Sciences. I have experience in solving technical problems quickly and safely. I also have experience in software. And hardware, it won the position of team leader in a short period.
Providing technical and technical support
Checking operating systems and fixing their faults
Analysing systems, software, data, and information based on logic principles
Strategic planning
The use of computers and computer systems, including hardware and software systems
Programming, code writing, software preparation, data entry, and processing of electronic processes
Communicate with supervisors and co-workers by phone, email, or in person
Making decisions and solving technical problems
Recording and notarising data and information
Evaluate the results to find and deal with the best in order to solve technical failures and improve the quality of work
My graduation project at the university made it to the second best graduation project, as the idea was new and a solution to a problem by developing an application that helps people find the things they need quickly, the application is called { Home appliance } The idea of the project helps people find a technician as soon as possible to fix household faults through the application