منتصر الزعبي, it technician support

منتصر الزعبي

it technician support

diyar united company

البلد
الكويت - الكويت
التعليم
بكالوريوس, Information Technology And Computer Science
الخبرات
2 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :2 years, 6 أشهر

it technician support في diyar united company
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ أغسطس 2023

I work in Diyar United Company, in external projects, in the General Organization for Social Insurance project, in the position of technical support engineer, and before that I worked in another project, which is the General Authority for Applied Sciences. I have experience in solving technical problems quickly and safely. I also have experience in software. And hardware, it won the position of team leader in a short period.

Technical Support Engineer في Afaq technology
  • الكويت - الكويت
  • يناير 2022 إلى مارس 2024

‏Providing technical and technical support

‏Checking operating systems and fixing their faults

‏Analysing systems, software, data, and information based on logic principles

‏Strategic planning

‏The use of computers and computer systems, including hardware and software systems

‏Programming, code writing, software preparation, data entry, and processing of electronic processes

‏Communicate with supervisors and co-workers by phone, email, or in person

‏Making decisions and solving technical problems

‏Recording and notarising data and information

‏Evaluate the results to find and deal with the best in order to solve technical failures and improve the quality of work

الخلفية التعليمية

بكالوريوس, Information Technology And Computer Science
  • في Arab Open University - Kuwait
  • فبراير 2020

My graduation project at the university made it to the second best graduation project, as the idea was new and a solution to a problem by developing an application that helps people find the things they need quickly, the application is called { Home appliance } The idea of ​​the project helps people find a technician as soon as possible to fix household faults through the application

Specialties & Skills

Networks
IT Technical Support
IT Security
Software
Information Technology
Technical Support
Teamwork
ITC support
software
operating systems
computer hardware troubleshooting
network
Outlook

اللغات

العربية
اللغة الأم
الانجليزية
متوسط

التدريب و الشهادات

ITILV4 (الشهادة)
تاريخ الدورة:
December 2023
Microsoft 365 Certified: Administrator Expert (الشهادة)
تاريخ الدورة:
February 2023
Microsoft 365 Certified: Endpoint Administrator Associate (الشهادة)
تاريخ الدورة:
February 2023
COMTPTI A+ (الشهادة)
تاريخ الدورة:
January 2023

الهوايات

  • photographer