منتصر الحكيم, Clinical Transformation Team Lead

منتصر الحكيم

Clinical Transformation Team Lead

Electronic Health Solutions

البلد
الأردن - عمان
التعليم
ماجستير, Diagnostic Molecular Biology and Human Genetics
الخبرات
15 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 7 أشهر

Clinical Transformation Team Lead في Electronic Health Solutions
  • الأردن - عمان
  • أشغل هذه الوظيفة منذ أغسطس 2018

• Ensure compliance with established medical department policies and procedures and the guidelines to provide high quality service and outstanding customer care
• Participate in the development of medical department strategic plans, goals, and objectives, ensuring alignment with those of the company
• Participate in staff management through the Resources Allocation Committee (RAC), personal and duty leaves through employees’ services system and participates in appropriate hiring and disciplinary actions under the supervision of the direct manager and in collaboration with HR
• Ensure a strong communications process between all leaders, managers and staff within the medical department and across the company as needed
• Ensure efficient and economical performance in accordance with operating budgets, goals and objectives
• Ensure all employees receive the appropriate training and education
• Identify and review project integration requirements with other systems under the supervision of manager
• Attend client meetings to collect and document requirements
• Review, validate and approve all documents, following the tasks included in company’s methodology of implementation
• Identify and address issues and gaps prior to implementation and report them to the direct manager and the project manager
• Review and approve the configuration of the data collected in the Design Option Worksheets (DOWs)
• Lead all the tasks related to the company’s implementation methodology
• Supervise resolution of service requests and incidents reported by Service Desk
• Supervise and guide system enhancement and the introduction of new solution through available resources
• Review and approve Software Development Requests (SDRs) including writing detailed functional requirements as per requirements collected from client or for the purpose of system enhancement
• Provide feedback regarding team performance to direct manager and advice regarding work progress
• Provide monthly, yearly reports that relates to team outcomes of the month and productivity

Clinical Applications Expert/Laboratory في Electronic Health Solutions
  • الأردن - عمان
  • يناير 2016 إلى يوليو 2018
Senior Lab Applications Specialist في Electronic Health Solutions
  • الأردن - عمان
  • مارس 2013 إلى ديسمبر 2015
Lab Applications Specialist في Electronic Health Solutions
  • الأردن - عمان
  • فبراير 2012 إلى فبراير 2013
Medical Laboratory Technician في Akilah Hospital
  • الأردن - عمان
  • أكتوبر 2008 إلى يناير 2013

الخلفية التعليمية

ماجستير, Diagnostic Molecular Biology and Human Genetics
  • في Jordan University of Science and Technology
  • يوليو 2012

Thesis Association between the polymorphisms TYMS (ins/del 6) and MTR A2756G and the risk for breast cancer in Jordanian women. Method used in research: RFLP-PCR technology.

بكالوريوس, Medical Laboratory Sciences
  • في Hashemite university
  • يونيو 2008

Specialties & Skills

Laboratory Experience
Laboratory Analysis
Applications Support
Laboratory Medicine
Communication skills
Computer skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس

العضويات

Association of Jordanian Medical Laboratory Specialists * نقابة اختصاصي المختبرات الطبية الأردنية
  • Member
  • February 2019

التدريب و الشهادات

Polymerase Chain Reaction (PCR) (تدريب)
معهد التدريب:
Hashemite University
تاريخ الدورة:
May 2008
المدة:
30 ساعة
Association of Jordanian Medical Laboratory Specialists * نقابة اختصاصي المختبرات الطبية الأردنية (الشهادة)
تاريخ الدورة:
February 2019
English Score from British Council (الشهادة)
تاريخ الدورة:
November 2020
صالحة لغاية:
November 2021
Business Analysis (تدريب)
معهد التدريب:
EHS
تاريخ الدورة:
October 2016
المدة:
25 ساعة
Presentation Skills (تدريب)
معهد التدريب:
EHS
تاريخ الدورة:
January 2016
Training Of Trainers (TOT) (تدريب)
معهد التدريب:
EHS
تاريخ الدورة:
January 2015

الهوايات

  • Astronomy
  • Swimming
  • Reading