Montassar Cherni, Sales Executive

Montassar Cherni

Sales Executive

Toyota Qatar (AAB)

البلد
قطر - الدوحة
التعليم
دبلوم عالي, Production Management
الخبرات
14 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 4 أشهر

Sales Executive في Toyota Qatar (AAB)
  • قطر - الدوحة
  • أشغل هذه الوظيفة منذ أكتوبر 2020

Be the first point of contact between customers and the dealership
Demonstrate features and options on all vehicles in inventory
Answer questions about financing and other optional financial products
Promote the company’s service and finance department with buyers to ensure customer loyalty
Perform vehicle delivery for buyers after a purchase has been completed
Routinely follow up with buyers to ensure continued satisfaction
Contribute to dealership sales data by filling out standard reports
Cold call prospective buyers to generate new business when necessary

Sales executive في Infiniti - Saleh Al Hamad Al Mana Co.
  • قطر - الدوحة
  • يوليو 2016 إلى سبتمبر 2020

Develop relationships with potential customers, that leads to closing deals
Follow up on inquiries via email, internet forms, and phone calls to ensure customers have all the
information they need in order to make an I informed purchase.
Negotiate deals on buying and leasing automobiles to the satisfaction of both the customer and the
dealership with an average customer satisfaction review score of 90 percent.
Educate customers on the features, options, and packages on a range of make and model of vehicles to
assist them in making a purchase that fits their needs and budget.
Assist customer to finance the car by calculating installment, approving requested documents,
coordinating with finance and legal department or with bank representative to finalize the purchase

Acting Store Manager (retail) في Vodafone Qatar
  • قطر - الدوحة
  • ديسمبر 2014 إلى يوليو 2016

Complete store operational requirements by scheduling and assigning employees; following up on work
results. Maintain store staff job results by coaching, counselling, and disciplining employees; monitoring,
and appraising job results. Ensure availability of merchandise and services by approving contracts;
maintaining inventories.
Maintain operations by initiating and coordinating operational, and brand policies and procedures.

Assistant Store Manager (retail) في Vodafone Qatar
  • قطر - الدوحة
  • نوفمبر 2013 إلى ديسمبر 2014

training sessions; reviewing staff job results and learning needs with retail store manager.
Help customers by providing information; answering questions; obtaining merchandise requested;
completing payment transactions; preparing merchandise for delivery.
Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying
and investigating customer complaints and service suggestions.

Customers' Account Manager في Orange France
  • تونس - تونس
  • يونيو 2013 إلى سبتمبر 2013

Operating as the lead point of contact for any and all matters specific to customers’ accounts.
Building and maintaining strong, long-lasting customer relationships.
Overseeing customers account management, including negotiating contracts and agreements.
Answer client queries and identify new business opportunities among existing customers.

Production Manager في Al Mutawassit TV
  • تونس - تونس
  • أكتوبر 2012 إلى يونيو 2013

Assist the Producer to interpret and realize the Director’s vision, financially and logistically.
Work closely with all other heads of department to ensure that productions run smoothly and meet
deadlines. Ensure that all necessary licenses and clearances have been obtained for a production.
Deal with any unexpected circumstances and prepare workable alternative plans.

Production Manager في Nessma TV
  • تونس - تونس
  • أغسطس 2011 إلى أغسطس 2012

Look over scripts and discuss production ideas with producer and senior production employees
Supervise production team, including its production assistants, production secretaries, production
coordinator, and other production office staffers.
Ensure the production complies with health and safety regulations, union requirements, copyright laws,
and insurance terms. Approve locations, equipment, and other necessary resources.

Assistant Theatre Manager في Alhambra Cinema
  • تونس - تونس
  • نوفمبر 2009 إلى يونيو 2011

Assist the Theatre Manager in a diverse range of duties; providing assistance in setting up for and striking
all events.
Assist with the maintenance and organization of the theatre and its equipment.
Run box office reports as necessary and assist the director of theatre with ticket sales analysis.
Cover the counter for selected shows if required.
Maintain professional standards of attendance, punctuality, appearance of the staff.

الخلفية التعليمية

دبلوم عالي, Production Management
  • في University of Audiovisual and cinema
  • يونيو 2011
بكالوريوس, Arts and Design
  • في University of Arts and Design
  • يناير 2008

* 2006-2008: General diploma undergraduate degree in Arts and Design's Sciences and Technologies (Design's sciences and technologies High school "ESSTED" Tunisia)

Specialties & Skills

Rational Portfolio Manager
Oracle General Ledger
Oracle Enterprise Manager
TV production
Post-Sale relationship management
Products Presentation Skills
Communication and customer service skills
Negotiating skills & ability to cope with rejection
Prospecting & Consulting Skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

Negotiation and Objections Handling (تدريب)
معهد التدريب:
Infiniti Training Academy
تاريخ الدورة:
May 2017
المدة:
72 ساعة
Luxury Mindset (تدريب)
معهد التدريب:
Infiniti MENA
Automotive Sales Executive (الشهادة)
تاريخ الدورة:
January 2017
Assistant Production Manager (تدريب)
معهد التدريب:
PROPAGANDA PROD (INTERNSHIP)
تاريخ الدورة:
February 2011

الهوايات

  • Tennis,Photography,Movies