Montassar Cherni, Sales Executive

Montassar Cherni

Sales Executive

Toyota Qatar (AAB)

Location
Qatar - Doha
Education
Higher diploma, Production Management
Experience
14 years, 4 Months

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Work Experience

Total years of experience :14 years, 4 Months

Sales Executive at Toyota Qatar (AAB)
  • Qatar - Doha
  • My current job since October 2020

Be the first point of contact between customers and the dealership
Demonstrate features and options on all vehicles in inventory
Answer questions about financing and other optional financial products
Promote the company’s service and finance department with buyers to ensure customer loyalty
Perform vehicle delivery for buyers after a purchase has been completed
Routinely follow up with buyers to ensure continued satisfaction
Contribute to dealership sales data by filling out standard reports
Cold call prospective buyers to generate new business when necessary

Sales executive at Infiniti - Saleh Al Hamad Al Mana Co.
  • Qatar - Doha
  • July 2016 to September 2020

Develop relationships with potential customers, that leads to closing deals
Follow up on inquiries via email, internet forms, and phone calls to ensure customers have all the
information they need in order to make an I informed purchase.
Negotiate deals on buying and leasing automobiles to the satisfaction of both the customer and the
dealership with an average customer satisfaction review score of 90 percent.
Educate customers on the features, options, and packages on a range of make and model of vehicles to
assist them in making a purchase that fits their needs and budget.
Assist customer to finance the car by calculating installment, approving requested documents,
coordinating with finance and legal department or with bank representative to finalize the purchase

Acting Store Manager (retail) at Vodafone Qatar
  • Qatar - Doha
  • December 2014 to July 2016

Complete store operational requirements by scheduling and assigning employees; following up on work
results. Maintain store staff job results by coaching, counselling, and disciplining employees; monitoring,
and appraising job results. Ensure availability of merchandise and services by approving contracts;
maintaining inventories.
Maintain operations by initiating and coordinating operational, and brand policies and procedures.

Assistant Store Manager (retail) at Vodafone Qatar
  • Qatar - Doha
  • November 2013 to December 2014

training sessions; reviewing staff job results and learning needs with retail store manager.
Help customers by providing information; answering questions; obtaining merchandise requested;
completing payment transactions; preparing merchandise for delivery.
Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying
and investigating customer complaints and service suggestions.

Customers' Account Manager at Orange France
  • Tunisia - Tunis
  • June 2013 to September 2013

Operating as the lead point of contact for any and all matters specific to customers’ accounts.
Building and maintaining strong, long-lasting customer relationships.
Overseeing customers account management, including negotiating contracts and agreements.
Answer client queries and identify new business opportunities among existing customers.

Production Manager at Al Mutawassit TV
  • Tunisia - Tunis
  • October 2012 to June 2013

Assist the Producer to interpret and realize the Director’s vision, financially and logistically.
Work closely with all other heads of department to ensure that productions run smoothly and meet
deadlines. Ensure that all necessary licenses and clearances have been obtained for a production.
Deal with any unexpected circumstances and prepare workable alternative plans.

Production Manager at Nessma TV
  • Tunisia - Tunis
  • August 2011 to August 2012

Look over scripts and discuss production ideas with producer and senior production employees
Supervise production team, including its production assistants, production secretaries, production
coordinator, and other production office staffers.
Ensure the production complies with health and safety regulations, union requirements, copyright laws,
and insurance terms. Approve locations, equipment, and other necessary resources.

Assistant Theatre Manager at Alhambra Cinema
  • Tunisia - Tunis
  • November 2009 to June 2011

Assist the Theatre Manager in a diverse range of duties; providing assistance in setting up for and striking
all events.
Assist with the maintenance and organization of the theatre and its equipment.
Run box office reports as necessary and assist the director of theatre with ticket sales analysis.
Cover the counter for selected shows if required.
Maintain professional standards of attendance, punctuality, appearance of the staff.

Education

Higher diploma, Production Management
  • at University of Audiovisual and cinema
  • June 2011
Bachelor's degree, Arts and Design
  • at University of Arts and Design
  • January 2008

* 2006-2008: General diploma undergraduate degree in Arts and Design's Sciences and Technologies (Design's sciences and technologies High school "ESSTED" Tunisia)

Specialties & Skills

Rational Portfolio Manager
Oracle General Ledger
Oracle Enterprise Manager
TV production
Post-Sale relationship management
Products Presentation Skills
Communication and customer service skills
Negotiating skills & ability to cope with rejection
Prospecting & Consulting Skills

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Negotiation and Objections Handling (Training)
Training Institute:
Infiniti Training Academy
Date Attended:
May 2017
Duration:
72 hours
Luxury Mindset (Training)
Training Institute:
Infiniti MENA
Automotive Sales Executive (Certificate)
Date Attended:
January 2017
Assistant Production Manager (Training)
Training Institute:
PROPAGANDA PROD (INTERNSHIP)
Date Attended:
February 2011

Hobbies

  • Tennis,Photography,Movies