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amr hassan, Operations and Business Development Manager

amr hassan

Operations and Business Development Manager·Al-Randi Artistic Production Company

Kuwait

Bachelor's degree, Administration and Business Administration

Work experience

Total years of experience: 20 years, 6 months

Operations and Business Development Manager

January 2020 - Present

Al-Randi Artistic Production Company

Al Asimah, Kuwait

January 2020 - Present

Leading operational processes and expandingthe customer base through
innovative sales strategies.
Human resources managementand administrative organization to ensure
efficientworkflow and profitability.
Company industry:
Media Production
Job role:
Management

business development manager

January 2013 - Present

REMAX

Al Kuwait, Kuwait

January 2013 - Present

 Remax Kuwait Branch (Branch development - Sales team - Increase new sales + property consultants).
 Annually business plan - Branch manuals - Sales plans - Open new sources - New projects - New structures - Annually target.
 MCT system (Master Client Transactions) training.
 RPS system (Relation Property Sales) Training.
 Resale system training (LIP CO.) (Leaders International co )
 Property Management System (Amer Investment L.LC.) Training.
 Business quality control ( BIN HOUHOU GROUP ) Targets - Manuals - Expiations - events - New Branches in Kuwait and out of Kuwait
 Ex ( Egypt - Dubai - Lebanon - Bahrain )
 Assist the management in preparing the yearly sales target
 Sales Training ( International Projects - Local Brokerage )
 Meetings with the Brach Managers By conference Calls or Visits.
 Yearly Marketing Plans.
 New Clients Profiling.
 Countries or Branches competitions.
 Annually evaluation for all employees.
 Legal process for new projects.
 Franchise rules and training.
 New contracting with international developers.
 Properties insurance ( linca paralegal )
 Customer care ( HMG Properties & Assists )
 Operation Quality control for (Remax group ) ( HMG- AREN - LIP -LINCA - BIN OUHOU - )
 Organizing yearly next move exhibition.
Company industry:
Corporate Management Office
Job role:
Management

Business Development Manager

January 2019 - January 2020

RE/MAX Middle East

Al Kuwait, Kuwait

January 2019 - January 2020

Developingthe network of branches and real estate agencies and
searchingfor investment opportunities for developers.
Analyzingthe real estate marketand providingadvice to investors on the
best residential and commercial opportunities.
Company industry:
Oil & Gas
Job role:
Management

Sales and Operations Manager

January 2017 - January 2019

RE/MAX Middle East

Al Kuwait, Kuwait

January 2017 - January 2019

Managing real estate sales and brokerage operations and ensuringtheir
compliance with the companys international standards.
Training real estate brokers in negotiation skills and closing complex real
estate deals.
Company industry:
Real Estate
Job role:
Management

Sales Manager

January 2015 - January 2017

American Express

Al Kuwait, Kuwait

January 2015 - January 2017

Achieving record sales bytargeting high-net-worth segments ofsociety (the same
category as real estate investors).
Company industry:
Banking
Job role:
Sales

Team Leader

January 2011 - January 2015

American Express

Al Kuwait, Kuwait

January 2011 - January 2015

Buildingand leadingfield and telephone sales teams to achieve monthly and
annual credittargets.
Company industry:
Banking
Job role:
Customer Service and Call Center

Sales Executive

January 2009 - January 2010

American Express Co

Al Asimah, Kuwait

January 2009 - January 2010

American Express Co.
Company sector: Credit Cards
Job title: Sales Executive (2009- 2010)
Fulfilled Roles
* Providing the customers with the needed counseling related to the company product, and achieving/exceeding the assigned sales target.
* Reviewing own sales performance, aiming to meet or exceed targets.
* Maintaining and developing relationships with existing customers via meetings, telephone calls and Email.
* Maintain and build strong customer database for current and future use.
* Gathering market and customer information.
* Advising on forthcoming product developments and discussing special promotions.
* Liaising with higher management to check on the progress of existing orders.
* Providing the customers with after service counseling and directions.
* Recording sales and order information and sending copies to the Manager in the end of the day.
Company industry:
Business Process Outsourcing (BPO)
Job role:
Sales

American xpress

January 2009 - January 2010

International Real Estate Company

Al Kuwait, Kuwait

January 2009 - January 2010

Company industry:
Banking
Job role:
Sales

DIRECTOR OF real estate portfolio

January 2005 - December 2008

The International Company

Al Kuwait, Kuwait

January 2005 - December 2008

The International Company for Real Estate Projects
Company sector: Real Estate
Job title: DIRECTOR OF real estate portfolio - (2005- 2008)

Fulfilled Roles
* Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
* Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
* Implements national sales programs by developing field sales action plans.
* Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
* Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
* Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
* Maintains national sales staff by recruiting, selecting, orienting, and training employees.
* Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
* Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
* Contributes to team effort by accomplishing related results as needed.
* Preparing, planning and project managing the publication of all publicity material to maximize brand promotion.
Company industry:
Construction & Building
Job role:
Administration

Education

Cairo University

April 2010

April 2010

Bachelor's degree, Administration and Business Administration

Egypt

GPA (point): 15 out of 20

GPA (point): 15 out of 20

Date of Graduation: March 2011 - April 2011 Intensive Computer Courses (A++) Organization: American International Center State: Cairo ــEgypt

Cairo University

January 2010

January 2010

Bachelor's degree, Administration and Business Administration

Egypt

B.A: D. Bachelor of Commerce Organization: Cairo University State: Egypt Date of Graduation: 2006 - 2010 Specialty Accounting and Business Administration (Very Good) American Express Sales Management Training (S.M.T) Organization: American Express Training Center State: Bahrain- Manama

City University Of Cairo

January 2009

January 2009

Bachelor's degree, Business

Egypt

GPA (rating): Good

GPA (rating): Good

Skills

Management
Expert
Management
Expert
Supportive
Expert
Supportive
Expert
Developments
Expert
Developments
Expert
Structured
Expert
Structured
Expert
operations
Expert
operations
Expert
AND SELLING
Expert
AND SELLING
Expert
CREDIT
CREDIT
EXCEED
EXCEED
MANAGERIAL
Expert
MANAGERIAL
Expert
MONTHLY SALES
Expert
MONTHLY SALES
Expert
SALES
SALES
SALES TARGETS
Expert
SALES TARGETS
Expert
SALES TEAM
Expert
SALES TEAM
Expert
TELEPHONE
TELEPHONE
THE SALES
Expert
THE SALES
Expert
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BANKING
Intermediate
BANKING
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
LEASE CONTRACTS
Intermediate
LEASE CONTRACTS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
PROPERTY MANAGEMENT
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
Customer Service
Expert
Customer Service
Expert
Accounting
Intermediate
Accounting
Intermediate
Negotiation
Expert
Negotiation
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Data Entry
Expert
Data Entry
Expert
Administration
Expert
Administration
Expert
Marketing
Intermediate
Marketing
Intermediate
Sales Management
Expert
Sales Management
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Administrative
Expert
Administrative
Expert
Recruitment
Expert
Recruitment
Expert
Supervising
Expert
Supervising
Expert
Client Service
Expert
Client Service
Expert
Payroll
Expert
Payroll
Expert
Human Resources
Intermediate
Human Resources
Intermediate
Employee Relations
Expert
Employee Relations
Expert
Supportive
Expert
Supportive
Expert
Developments
Expert
Developments
Expert
Structured
Expert
Structured
Expert
Secretarial
Expert
Secretarial
Expert
Government
Expert
Government
Expert
Public Relations
Expert
Public Relations
Expert
Immigration
Expert
Immigration
Expert
Leadership
Expert
Leadership
Expert
Marketing Strategy
Expert
Marketing Strategy
Expert
Money
Expert
Money
Expert
Sales Growth
Expert
Sales Growth
Expert
Team Management
Expert
Team Management
Expert
Front Office
Expert
Front Office
Expert
Office Management
Expert
Office Management
Expert
Preparation
Expert
Preparation
Expert
Sales Representatives
Expert
Sales Representatives
Expert
Operation
Expert
Operation
Expert
Finance
Intermediate
Finance
Intermediate
Budgeting
Expert
Budgeting
Expert

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Certifications
odoo accounting
ABPS Show credentials
Training
ادارة العمليات
Remax
ادارة التطوير
Remax

Hobbies

  • football