Project Officer
Hamad Medical Corporation
Total years of experience :20 years, 1 Months
Use of PMP project management methodology throughout the Project Life Cycle phases in the following areas:
Operational Management
- Supporting Business Development in all aspects of the operational management of individual departments across the organization
- Ensuring timely delivery of key performance targets including financial and quality standards; focusing on continuous compliance with international accreditations; ISO and JCI Standards
- Supporting formulation of business cases and value improvement initiatives
Strategic & Business Planning
- Articulating corporate strategies and supporting departments to align with business unit and corporate objectives.
- Leading development and implementation of annual departmental business plans in association with department heads and key staff.
- Leading service improvement projects across departments to deliver sustained efficient and effective service
Finance and Resource Management
- Steering the development, implementation, and monitoring of Departments Capital (CAPEX) and Operational Expense (OPEX) budgets.
- Managing the procurement process for all stock and capital items in close collaboration with business units, finance, and Supply Chain Management departments
- Managing the approved operational / capital budget in accordance with corporate policies and procedures ensuring financial targets are met.
- Maximizing the use of resources to control expenditure.
Workforce Management
- Development of integrated workforce plans in line with the departments business plans
- Working closely with HR Department to ensure progression of staff recruitments
Communications
- Ensuring effective arrangements are in place to communicate both operational and business/strategic issues to all departments.
- Engaging staff in the planning, implementation and evaluation of service improvement projects and initiatives
- Fostering among staff an understanding and appreciation of the organization and department targets and business objectives.
- Maintaining project status registers, arranging and coordinating all project meetings and project documents
- Project Management - Point of contact for internal and external project team members and all stakeholders provide all project administrative and technical support including post project review and documentation
- Project administration - Document all project meetings, project plans, project status reports, project risk registers.
- Project budget analysis, monitor and reconcile project expenses
- Change and incident management - Ensure seamless changes and user acceptance with nominal disruption to business
- IT Service Desk Management - Formulate service desk process improvements and initiatives to eliminate redundant activities and empower staff to perform more activities independently
- Service Desk Troubleshooting and resolution
- Manage Key Performance Indicators (KPI) to provide management clear understanding of departmental performance on a scheduled basis.
- Steer the departmental activities, organize, and document meetings, plan, and monitor department budget and expenses, ensuring all department expenses are processed
- Conduct with success all IT annual governance, IT project management, and Information security audits
- Support the IT Technical Manager in the delivery of IT projects
- Organize project teams for installation and configuration testing commissioning of all IT hardware
- System security implementation- implement industry best practice security standards and provide recommendation for security enhancements
- Manage Key Performance Indicators (KPI) to provide management c
- Provide first level IT support and problem resolution
- Helpdesk Support - assist the helpdesk team log issues and update job electronic cards
- Support scheduled Business Continuity planning and testing
- Deliver training to system users and support the delivery of change management activities
- Ensure accuracy in project status reporting providing progress report to management
- Formulate and maintain system security policies for the LAN and physical environment
- Maintain Hardware and Software and IT troubleshooting
- Overall daily maintenance and supervision of SUN Accounting Package
- Produce monthly reports and reconcile Stock Accounts
- Produce monthly reports and reconcile Stock Accounts
- Maintain monthly payroll procedures and identify process gaps
- Software, Hardware implementation, troubleshooting and problem resolution
- Run daily system backups
Bachelor of Commerce Degree
