Senior sales executive
Marmonil
Total years of experience :16 years, 3 Months
o Providing quality customer service by fully understanding customer needs, suggesting material alternativesand design workarounds, helping them browse a range of products and finishing solutions.
o Processing all billing of measurements and price quotations on agreed designs and materials.
o Promoting sales to meet and exceed defined targets.
o Forwarding finished job orders to concerned team and keeping track of all orders throughout their life cycle.
o Meeting with production team on weekly basis to discuss sawing plan and cutting listsaccording to submitted job orders.
o Administering a portfolio of retail clients through recording and maintaining contact data for aftersales quality assurance.
o Engaging management by MIs to be escalated to management highlighting sales
o Coordinating with other contractors to identify and resolve any conflicts on sites.
o Maintaining and growing long-term relationships with customers.
o Collecting and filtering data for potential sale/resale leads.
o Increasing product knowledge and market awareness through updates of changing industry trends such as new materials, technologies as well as competition variables.
o Supporting marketing activities by attending trade shows, conferences and other related events.
Put the foundations and requirements of the sales plan throughout the year with the sales team.
Coordination and cooperation and follow-up of various parties: designers and project managers and contractors to ensure the implementation of the requirements of the client.
Studies the flow of work and permanent development of the sales process within the institution.
Follow up customers' contracts in all its stages and securing total customer satisfaction.
Permanent expansion of the database to the company's customers through the constant search for new customers in addition to the company list.
Preparation of tenders and arranging the process of the company presentation and preparing the necessary samples and catalogs.
Forecasting and planning expansions in the market.
Coordination with other departments, the marketing department and procurement department to implement the company's strategies.
Attention of the company's products specifications to include it in the schedule of implementation of the projects through major consultancy offices.
Participate in the establishment of data and reports and profit and loss account.
Contribute to the preparation crew qualified and well-trained recruits newly sellers for the company.
• Handling customers’ first approach at exhibitions by directing them and providing creative solutions to fit their needs.
• Contacting potential customers, both corporate and individual, to offer them company’s promotions and offers.
• Conducting regular visits to key figures in order to keep them updated with the latest solutions available with respect to their areas of interest.
• Providing consultancy regarding finishing materials, paints, isolating solutions, etc..
• Visiting customer premises in order to assure proper implementations of designs.
• Coordinating with other contractors (e.g. A/C, Tiles, Paintings, etc) to avoid any conflicts.
• Controlling the execution of designs at the workshops through timely work plans to meet deadlines.
• Supervising the assembly of the final products at customer location.
+Moreover, managing branch expenditure and profitability and work force (salaries, leaves)
+Also preparing monthly overall performance reports and escalating them to, and discussing with, the company GM.
• Member of the sales team which is responsible for arranging meetings with the clients, establishing a deal with good conditions for both the client and the company.
• Coordinating with suppliers for signed deals in order to ensure proper completing of the deal terms.
• Performing regular visits to suppliers to guarantee their qualitative and quantitative capability.
• Responsible for arranging the display at the exhibition to ensure maximum exposure and optimum sufficiency.