Mostafa Abdalaal, Supervisor Customer Service

Mostafa Abdalaal

Supervisor Customer Service

Wara hospital

Location
Kuwait - Hawali
Education
High school or equivalent, شبكات الحاسب الآلي
Experience
4 years, 11 Months

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Work Experience

Total years of experience :4 years, 11 Months

Supervisor Customer Service at Wara hospital
  • Kuwait - Hawali
  • My current job since July 2019

• Contracting with insurance companies.
• (Globe Med - Alice - NAS - Kuwait Insurance).
• Activating the approved contracts from insurance companies
• Processing all paperwork approved hospital
• Training employees to obtain special approval for patients through the site insurance companies
• written doctors diagnosis and signature and stamp
• Processing and preparation of all invoices
• Go to the insurance companies and collect monthly checks

TAKING APPROVALS FROM INSURANCE COMPANIES FOR RADIOLOGY AND PATHOLOGY INVESTIGATIONS.
COORDINATIN WITH INSURANCE COMPANIES.
CLAIMS PROCESSING.
CLAIMS SUBMISSION.
CLAIMS RESUBMISSION.
HANDLING REJECTIONS.
RECONCILATION.
GOOD.KNOWLEDGE WITH ICD 10 CODING.
ACCURATE DOCUMENTATION.

مشرف خدمة العملاء at مستشفى واره
  • Kuwait - Al Kuwait
  • March 2022 to March 2022

Education

High school or equivalent, شبكات الحاسب الآلي
  • at الاكاديميه السويسريه لعلوم الحاسب الآلي
  • July 2007

Specialties & Skills

Customer Service
Insurance Claims
• Excellent use of MS Office Bundle + MS Visio. • Excellent use of MS’s ERPs Systems (HMS). • Exce

Social Profiles

Languages

English
Intermediate
Arabic
Native Speaker

Training and Certifications

الاعتماد الكندي (Certificate)
Date Attended:
September 2021

Hobbies

  • كرة القدم و الصيد