STORE MANAGER
alshaya
Total years of experience :16 years, 1 Months
Actively use sales information to make business decisions to maximize sales opportunities through commerciality & outstanding customer service.
* Provide clear direction & ensure co-operation between all areas of the store team.
*Ensure Sales team deliver highest possible levels of customer service in store & that this is prioritized at all times to maximize sales.
* Achieve company sales targets.
* Ensure the store consistently reflects highest possible standards of merchandising, housekeeping & recovery.
*Regularly monitor & review layouts to ensure best & worst selling lines are correctly positioned.
*Accurately & efficiently communicate any stock issues, ideas or recommendations to the brand merchandising team.
*Actively seek & exploit all additional opportunities to promote sales.
*Ensure that staff & management for maximum coverage at peak trading periods & the store have the right people in the right place at the right time.
· Ensure that all merchandise is correctly received & displayed on the sales floor.
* Follow H&M Visual Merchandising guidelines, ensuring all garments are displayed on the shop floor & garment care standards are consistently maintained.
*Be aware of the current season trends & visual layout.
* Ensure that all management are well informed of the collection, advertising campaigns, promotions, sales activities & other company projects.
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Initiate & drive the highest possible standards of in-store visual impact, merchandising & layout within divisional guidelines
· Responsible for ensuring that the team & store comply with all company, brand, and government policies, procedures, processes and guidelines.
· Coach, develop and mentor the store team.
ü Develop one’s own team within the store in liaison with Operations, HR and Training Departments.
· Ensure the highest possible standards of customer service are offered on a
Central bank of Egypt Location Egyptian banking Institute Total Hours 67 course Banking training – graduate program During the period from 05/04/2009 to 05/05/2009 Berlitz Location Future generation foundation Total Hours 124 course Basic Business skills acquisition program (BBSA) During the period from MAY 2009 To Aug 2009 AL shaya Location City Stars, Cairo, Egypt Total Hours 42 course Communication Skills. During the period from JAN 2010 to MAS 2010 AL shaya Location City Stars, Cairo, Egypt course Loss Prevention During the period from JAN 2010 to MAS 2010 AL shaya Location City Stars, Cairo, Egypt course Customer Services During the period from JAN 2010 to MAS 2010