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Mostafa Diab, IT Support Volunteer

Mostafa Diab

IT Support Volunteer·IT Department |Lebanese International University (LIU)

Lebanon

Bachelor's degree, Information Technology

Work experience

Total years of experience: 9 years, 5 months

IT Support Volunteer

February 2026 - Present

IT Department |Lebanese International University (LIU)

Beirut, Lebanon

February 2026 - Present

• Collaborated with the IT team to ensure smooth day-to-day technical operations.
Company industry:
IT Services
Job role:
Information Technology

Customer Support Specialist

July 2016 - May 2025

Aljawad Restaurant

Beirut, Lebanon

July 2016 - May 2025

• Managed customer support and issue resolution in a fast-paced environment.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Cashier

June 2016 - January 2021

Aljawad Restaurant & Harkous Chicken / Poule D’or

Beirut, Lebanon

June 2016 - January 2021

• Handled POS transactions with accuracy and strong attention to detail.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

Education

Lebanese International University, Lebanon

June 2026

June 2026

Bachelor's degree, Information Technology

Lebanon

GPA (point): 3.74 out of 4

GPA (point): 3.74 out of 4

• Graduated with a Bachelor of Science in Information Technology (GPA: 3.74/4.0). • Developed full-stack web applications using React.js, Node.js, Express.js, MySQL, HTML5, CSS3, JavaScript, and PHP through academic projects. • Completed hands-on networking and cybersecurity labs using Cisco technologies, TCP/IP, routing, switching, and network troubleshooting. • Applied database design and SQL concepts to develop and manage relational databases. • Participated in team-based software development projects, strengthening collaboration, problem-solving, and communication skills. • Completed multiple technical certifications in web development, networking, cybersecurity, and IT fundamentals to expand practical knowledge beyond the university curriculum.

Skills

COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CYBER SECURITY
Intermediate
CYBER SECURITY
Intermediate
EXPRESS JS JAVASCRIPT LIBRARY
Intermediate
EXPRESS JS JAVASCRIPT LIBRARY
Intermediate
FULL STACK DEVELOPMENT
Intermediate
FULL STACK DEVELOPMENT
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
MYSQL
Intermediate
MYSQL
Intermediate
NODE JS JAVASCRIPT LIBRARY
Intermediate
NODE JS JAVASCRIPT LIBRARY
Intermediate
PROFESSIONAL NETWORKING
Intermediate
PROFESSIONAL NETWORKING
Intermediate
REACT JS JAVASCRIPT LIBRARY
Intermediate
REACT JS JAVASCRIPT LIBRARY
Intermediate
WEB APPLICATIONS
Intermediate
WEB APPLICATIONS
Intermediate
DATABASE DESIGN
Intermediate
DATABASE DESIGN
Intermediate
WEB DEVELOPMENT
Intermediate
WEB DEVELOPMENT
Intermediate
Marketing
Expert
Marketing
Expert
Science
Intermediate
Science
Intermediate
Business Development
Expert
Business Development
Expert
Accounting
Expert
Accounting
Expert
Project Management
Expert
Project Management
Expert
Sales
Expert
Sales
Expert
Administration
Intermediate
Administration
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Customer Service
Expert
Customer Service
Expert
Management
Expert
Management
Expert

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
CCNA Introduction to Networks, Hardware Basics
CCNA training in networking and network security.
Digital Certifications & Badges
technologies.
CCNA Introduction to Networks, Hardware Basics
Digital Certifications & Badges

Hobbies and interests

Technology Trends and Innovation
Continuous Learning and Professional Development
Problem-Solving and Coding Challenges
Networking and Cybersecurity Learning
Web Development and Exploring New Technologies