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Mostafa Diab, IT Support Volunteer

Mostafa Diab

IT Support Volunteer·IT Department |Lebanese International University (LIU)

Lebanon

Bachelor's degree, Information Technology

Work experience

Total years of experience: 9 years, 5 months

IT Support Volunteer

February 2026 - Present

IT Department |Lebanese International University (LIU)

Beirut, Lebanon

February 2026 - Present

• Collaborated with the IT team to ensure smooth day-to-day technical operations.
Company industry:
IT Services
Job role:
Information Technology

Customer Support Specialist

July 2016 - May 2025

Aljawad Restaurant

Beirut, Lebanon

July 2016 - May 2025

• Managed customer support and issue resolution in a fast-paced environment.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Cashier

June 2016 - January 2021

Aljawad Restaurant & Harkous Chicken / Poule D’or

Beirut, Lebanon

June 2016 - January 2021

• Handled POS transactions with accuracy and strong attention to detail.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Accounting and Auditing

Education

Lebanese International University, Lebanon

June 2026

June 2026

Bachelor's degree, Information Technology

Lebanon

GPA (point): 3.74 out of 4

GPA (point): 3.74 out of 4

• Graduated with a Bachelor of Science in Information Technology (GPA: 3.74/4.0). • Developed full-stack web applications using React.js, Node.js, Express.js, MySQL, HTML5, CSS3, JavaScript, and PHP through academic projects. • Completed hands-on networking and cybersecurity labs using Cisco technologies, TCP/IP, routing, switching, and network troubleshooting. • Applied database design and SQL concepts to develop and manage relational databases. • Participated in team-based software development projects, strengthening collaboration, problem-solving, and communication skills. • Completed multiple technical certifications in web development, networking, cybersecurity, and IT fundamentals to expand practical knowledge beyond the university curriculum.

Skills

COMPLEX PROBLEM SOLVING

Intermediate

CYBER SECURITY

Intermediate

EXPRESS JS JAVASCRIPT LIBRARY

Intermediate

FULL STACK DEVELOPMENT

Intermediate

INFORMATION TECHNOLOGY

Intermediate

MYSQL

Intermediate

NODE JS JAVASCRIPT LIBRARY

Intermediate

PROFESSIONAL NETWORKING

Intermediate

REACT JS JAVASCRIPT LIBRARY

Intermediate

WEB APPLICATIONS

Intermediate

DATABASE DESIGN

Intermediate

WEB DEVELOPMENT

Intermediate

Marketing

Expert

Science

Intermediate

Business Development

Expert

Accounting

Expert

Project Management

Expert

Sales

Expert

Administration

Intermediate

Microsoft Office

Expert

Customer Service

Expert

Management

Expert

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
CCNA Introduction to Networks, Hardware Basics
CCNA training in networking and network security.
Digital Certifications & Badges
technologies.
CCNA Introduction to Networks, Hardware Basics
Digital Certifications & Badges

Hobbies and interests

Technology Trends and Innovation
Continuous Learning and Professional Development
Problem-Solving and Coding Challenges
Networking and Cybersecurity Learning
Web Development and Exploring New Technologies