Mostafa Elkotb, Sales Executive

Mostafa Elkotb

Sales Executive

LA Roche

Location
Egypt - Cairo
Education
Bachelor's degree, Tourism
Experience
17 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :17 years, 11 Months

Sales Executive at LA Roche
  • Egypt - Cairo
  • My current job since November 2011

• Greet customers
• find out the customer's needs
• Describe a product's features and benefits
• Demonstrate use and operation of the product
• Answer customer queries regarding the store and the merchandise
• provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
• Receive and process cash, check and charge/credit payments
• Provide change and receipts
• Bag or package purchases
• Count money, sort charge slips and balance monies
• Maintain sales records
• Place special orders
• Stay current with sales prices
• Recognize and monitor security issues
• requisition new stock

Sales Executive at Damas
  • Egypt - Cairo
  • August 2010 to November 2011

• Greet customers
• find out the customer's needs
• Describe a product's features and benefits
• Demonstrate use and operation of the product
• Answer customer queries regarding the store and the merchandise
• provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options
• Receive and process cash, check and charge/credit payments
• Provide change and receipts
• Bag or package purchases
• Count money, sort charge slips and balance monies
• Maintain sales records
• Place special orders
• Stay current with sales prices
• Recognize and monitor security issues
• requisition new stock

Reservation agent and Receptionists at Jasmine beach hotels
  • Egypt - Hurghada
  • June 2008 to August 2010

• Booking rooms for the Head Office hotel and for the branches
• Check the booking system to be prevented from over booking
• Guiding the client to chose the best direct and suitable option regarding the chosen rooms .
• Filing and documenting vouchers and application forms
• Giving answers to enquiries by clients and advising them accordingly regarding bookings and reservations.
• Assisting customers who encounter problems in obtaining booking or operating self service equipment.
• Walking around with clients and ensuring that they secure whatever services they are in need of.
• Getting information about areas of interest in order to target more clients in particular seasons.
• Making arrangements for clients’ travel programs.

Public Relation Specialist at jasmin beach
  • Egypt - Cairo
  • June 2006 to June 2008

• Representing the company in the ambassadors and other tourism companies
• Responsible for signing all contracts and papers from the related institutions. planning, developing and implementing PR strategies;
• liaising with and answering enquiries from media, individuals and other organizations, often via telephone and email;
• researching, writing and distributing press releases to targeted media;
• preparing and supervising the production of publicity brochures, handouts, direct mail leaflets, promotional videos, photographs, films and multimedia programmers’;
• organizing events including press conferences, exhibitions, open days and press tours;
• maintaining and updating information on the organization’s website;
• fostering community relations through events such as open days and through involvement in community initiatives;
• Managing the PR aspect of a potential crisis situation.

Education

Bachelor's degree, Tourism
  • at Tourism & hotels
  • June 2010

Bachelor degree of tourism and hotels

Specialties & Skills

Languages

English
Intermediate

Memberships

club 25 blood donoe club.Middle East
  • Public Relation Specialist
  • June 2008