مصطفى إسماعيل

• Listening to customer requirements and presenting appropriately to make a sale;
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails;
• Cold calling to arrange meetings with potential customers to prospect for new business;
• Responding to incoming email and phone enquiries;
• Acting as a contact between a company and its existing and potential markets;
• Negotiating the terms of an agreement and closing sales;
• Gathering market and customer information;
• Representing the organization at trade exhibitions, events and demonstrations;
• Negotiating on price, costs, delivery and specifications with buyers and managers;
• Challenging any objections with a view to getting the customer to buy;
• Advising on forthcoming product developments and discussing special promotions;
• Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer;
• Follow up with teamwork to check the progress of existing orders;
• Recording sales and order information and sending copies to accountant.
• Monthly reviewing his own sales performance, aiming to meet or exceed targets;
• Gaining a clear understanding of customers' businesses and requirements;
• Making accurate, rapid cost calculations and providing customers with quotations;
• Attending team meeting and sharing best practice with colleagues.
• Report for a manger .

Ewbbers-Studio

Job description: • Knowledge of the most important ideas that the client needs to his website. And transfer of these ideas to the Program Analyst

-Schedule meetings and product demonstrations to prospective clients in individual or group settings
- Coordinate the completion of required technical and operational readiness assessments
- Prepare for the training sessions on our ُERP system

TEBAS August 2007 - January 2009
Implementer, Technical Support.

KADI ARABIA NOVEMBER 2006 - 10 JULY 2007
Implementer, Technical Support.

-Schedule meetings and product demonstrations to prospective clients in individual or group settings
- Coordinate the completion of required technical and operational readiness assessments
- Prepare for the training sessions on our ERP system

Maintenance of desktop computers Maintenance of notebook Ethernet network maintenance and implementations and troubleshooting Internet routers configuration Troubleshooting (desktop and network) printers and scanners Installations and troubleshooting of all MS windows OS Installations

I.T.SERVICES January 2004 - October 2006
Administrator, Maintenance, Technical Support. Maintenance of desktop computers Maintenance of notebook Ethernet network maintenance and implementations and troubleshooting Internet routers configuration Troubleshooting (desktop and network) printers and scanners Installations and troubleshooting of all MS windows OS Installations
* Sales man


☒ Technical Skills: 1. Programming using Visual basic, 3 year.
2. Multimedia Photoshop5, 2 year.•
3. Studying MS Office (2000, 2003), 4 year specially using Access.
4. Very good user for Windows OS (95/98/2000/ME/XP.VISTA)
5. Professional using network.
6. Professional in using Internet.
7. Studying accounting information systems 1 year with excel.
8. Working in private office for design graduation projects in last year during study.
9. support and training - Data base administration (MSSQL Server) - Windows XP and Windows 2003 Server administration - Networking background (LAN and WAN.
10. Proficient with ACT