Mostafa Harmouch

Mainly responsible for Financials of HR and General Services Group:

Preparing and issuing reports of annual budget and payments of HR and General Services Group.

Filing and archiving payments, contracts, admin. acts, CBK documents, investigations and related documents to HR and General Services Group.

Preparing all the documents, reserve budgets and coordinating with finance group to issue the payments.

Preparing the required documents needed for procurement committee.

Obtaining needed approvals for payments and budgets of the group.

Coordinating between HR & General Services Group and Finance Control & Planning Group in annual budget planning data entry and modifications required as per the approved annual budget.

Receiving and organizing the bidding proposals from different companies for projects with the engineering and project management department.

Responsible for the petty cash for HR Division and General Services Department.

Secretarial tasks such as:
Answering the calls of the group and organizing appointments for managers with vendors and employees.

Filing and archiving payments, administrative acts, investigations, CBK instructions, contracts, etc...

Arranging the accommodation and flights booking for new employees and current employees on official travel after checking the approvals and the procedures of the bank.

Organizing conference calls for HR division and GSD with employees, vendors and clients.

Organizing the catering, halls reservations and vendors for events when needed.

Issuing the circulars and preparing administrative acts of the group.

Receiving mail and distributing to the concerned employees and making record of the mail related to the group.

Working on 3 Companies under Khanjar Gen. Trading and responsible for:
*Prepares asset, liability, and capital account entries by compiling and analyzing account information.
*Documents financial transactions by entering account information.
*Recommends financial actions by analyzing accounting options.
*Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
*Substantiates financial transactions by auditing documents.

• Achieve the maximum quality of service and exceed Customer expectations.
• Achieve the sales targets plan and work on constantly developing them in order to increase ABYAT’s market share.
• Greet Customers and respond to all their enquiries and requests.
•Create Customer records on the system and assure the accuracy of data entered according to ABYAT’s standards and regulations.

•Prepare Customer quotations after checking availability date of items, and communicate any changes and/or alternatives to the Customer.

•Contact Customers to confirm quotations; if quotation date is reaching expiry, and ensure that the system is regularly updated.

•Ensure the clear and correct display of all items price tags which include the article detailed description, the article number and the correct price.

•Update Kerridge (Autoline) system with changes and the status of customers updated database.
•Conduct all aftersales survey-Customer Service Feedback surveys.
•Handle Outbound calls and interact with customers to maintain customer satisfaction standards, telesales and telemarketing calls targets.
•Answer inbound calls and assist customers on any inquiries or questions