Field Executive
MER
Total years of experience :25 years, 9 Months
Implementation of projects and data collection for the benefit of some companies from outside Saudi Arabia or companies that do not have branches in the eastern region.
Project in charge with all preparations before fieldwork starts, review all materials, implement sampling procedures, check the translation and questionnaire content etc
Selecting new interviewers and manageing training sessions
Ensure quality control procedures are in place
Close supervision of fieldwork.
Processing the projects and the action plan, the training of interviewers and giving assignments, quality control and the method of data collection and ensure that all project's targets are accomplished and send the reports to the field manager.
Assist Field Managers with all preparations before fieldwork starts, this includes but not limited to prepare and implement sampling procedures, check the translation and questionnaire content etc
Review carefully all materials and fieldwork instructions received and to ensure that studies are carried out according to instructions
Accountable for recruitment and selection of interviewers and assist Field Managers with training sessions
Assist Field Manager in preparing the survey log and to ensure quality control procedures are in place
Close supervision of fieldwork and inform Field Managers as early as possible of any delays/ problems during fieldwork
Prepare hand tabs and relevant office work
managing Specific and important projects that require accompaniment with clients through field work and supervise the field work and send reports to the field manager and researchers
Processing the projects and the action plan, the training of interviewers and giving assignments, quality control and the method of data collection and ensure that all project's targets are accomplished and send the reports to the field manager.
Maintains promotional database by inputting invoice and bill-back data.
Updates managers by consolidating, analyzing, and forwarding daily action summaries.
Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.
Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
Provides sales vs. projection results by preparing and forwarding sales tracking reports.
Forwards samples by entering request; arranging shipment; notifying customer.
Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.
Prepares sales presentations by compiling data; developing presentation formats and materials.
Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses; forwarding for reimbursement.
Updates job knowledge by participating in educational opportunities.
Accomplishes department and organization mission by completing related results as needed.
Attracts potential customers by answering product and service questions; suggesting information about other products and services.
Opens customer accounts by recording account information.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintains financial accounts by processing customer adjustments.
Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
Maintains work flow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
Maintains quality service by establishing and enforcing organization standards.
Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques.
Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.
Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change.
Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
Maintains working relationship with the union by following the terms of the collective bargaining agreement.
Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench marking state-of-the-art practices; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
A license degree in English arts from Ain Shams University - Cairo
