IT Technician
Vodafone - Egypt
مجموع سنوات الخبرة :9 years, 1 أشهر
Management information systems
• Customer service representative at ECCO (Vodafone 2828 / 888)
• Job description:
- Assist with complaints, orders, errors, account questions, billing, cancelations, and other queries .
- Soft skills
Training at Intercom Enterprises
MIS (management information system) department .
Job Description:
• Installing and configuring computer systems.
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
• Running network applications to support systems and users.
• Supporting new applications
• Finding solutions to problems, replacing parts as required.
• Following diagrams and written instructions to repair a fault or set up a system.