HEAD TELLER
بنك ابو ظبي التجاري
مجموع سنوات الخبرة :5 years, 1 أشهر
• Perform all cash-counter banking transactions to meet high service standard such as cash deposits, cash withdrawals, FX transactions, issuance of BCs, DDs, and E-Dirham cards.
• Promote services and products of the bank to achieve business goals.
• Process customer’s requests within the set target time.
• Manage priority payments to privilege and HNW customers.
• Balance cash held at EOD.
• Replenish and reconcile ATMs.
• Co-custodian of vault, cash safe, ATM and other security items.
• Adhere to policies and procedures to ensure compliance to AML and counterfeit note policies.
• Cross check other teller transactions against reports and source documents to ensure accuracy.
• Collect cheque deposits from the drop box and follow up the procedure of clearance.
• Maintain branch main and temporary key registers.
• Assist in administration of branch utilities.
• Report and analyze FX Currency Market and economic data to anticipate market movements to minimize trade losses and secure the best pricing.
• Approve the Daily Rate Sheet of all Foreign Currencies against UAE Dirham.
• Responsible to do currency swaps in various currencies to meet company’s cash flow requirements.
• Ensure that foreign exchange transactions are covered immediately in order to minimize foreign exchange risk.
• Perform daily cash management activities to ensure accurate, timely cash position and payment processing.
• Trading within approved guidelines with counter party banks to negotiate deals on best execution basis.
• Communicate effectively with multiple departments to plan meetings to discuss and solve customers’ issues which are related to customers’ daily transactions.