Mohamad Abou daher

March 2023 - Present : Group Chief Human Resources Officer
Employer: Qatari Investors Group (Property Management, Marine Services, Building Material manufacturing & Distribution, Security Solutions, Car rental), Qatar
Reporting to: Group CEO Span of Control: 2 Managers Total FTE: 1000

Major Responsibilities & achievements :

-Acting as a real HR Business Partner and solution provider by offering strategic HR support and advisory to the various Group business units ensuring the full compliance with the corporate human capital vision and values including a clear risk register for all divisions under my supervision with practical contingency planning.
-Revamping and evolving the whole Human resources and administration function to an advanced Human Capital management model well governed by new organization corporate policies and procedures (RACI based) complying with the new market trends and in country regulations, then pushing all procedural workflows for automation.
-Aligning the organization chart reflecting the top to bottom chain of command with attributed authority matrix for every business function, while performing an active job evaluation and analysis to end up with organization corporate grading system coupled with its compensation & benefits schemes.
-Driving a successful digital transformation through all HR procedural frameworks by adopting Adrenaline HCM system offering practical automated solutions with high accuracy and better efficiency. (Master Data, payroll, E- recruitment, Performance Management, E learning, Employees services)
-Effectively managing and supervising the talent acquisition activity from manpower planning phase till onboarding for white and blue collar vacant positions ensuring to have the right person in the right place at the right time with the right cost; while optimizing the selection and mobilization timeframes besides reducing the cost per hire by 38 %.
-Introducing a new competency framework covering all jobs levels driven with published informational guides for managers and employees explaining the end-to-end performance management process holding the right competency based behavioral assessment and Balanced Scorecards allied SMART KPIs.
- Developing and implementing talent management initiatives to pinpoint, nurture, and retain high-potential employees; Devising career development frameworks, training schemes, and succession plans to foster employee growth and progression.
- Launching a user friendly a soft skills E- Learning platform ready to serve our employees needs extracted from the PM platform TNAs, with rich interactive material and practical testing aiming to uplift the company learning curve.
- Fostering a positive and inclusive corporate culture; empowering the employees’ engagement activities through many successful initiatives reviving the management and employees’ contribution in promoting a positive performance driven friendly culture under the organization umbrella (employees’ engagement surveys, employees’ care center, Employees’ PDPs, achievements awards program, monthly newsletter, team building workshops)
- Handling and controlling both HR and Admin budgets: achieving a significant cost saving in Health insurance, employees’ accommodation and catering costs, travel cost.
-Ensuring the full compliance with the in-country laws and regulations ( Nationalization & Governmental obligations, wage protection system, ICV In Country Value)
- Managing the ICT department administratively: Overseeing all technology operations and evaluate them according to established goals; ensuring the establishment of a safe and sound infrastructure setup, network and connectivity in addition to steady operation of our ERP adopted systems and applications.

In Charge of the Human Resources function across the group entities spread around Saudi Arabia, Egypt and Lebanon

Group Human Resources Director
Employer: Ajlan & Bros Group (Retail, wholesale, Real Estate, Logistics) KSA, UAE, Bahrain
Reporting to: CEO Span of Control: 3 Managers Total FTE: 2000

Major Responsibilities & achievements :

-Acting as a real HR Business Partner and solution provider by offering strategic HR support and advisory to the various Group business units ensuring the full compliance with the corporate human capital vision and values including a clear risk register for all divisions under my supervision with practical contingency planning.
-Revamping the whole Human resources and administration function by drafting new organization corporate policies and procedures (RACI based) complying with the new market trends and in country regulations.
-Aligning the organization chart reflecting the top to bottom chain of command with attributed authority matrix for every business function, while performing an active job evaluation and analysis to end up with organization corporate grading system coupled with its compensation & benefits schemes.
-Driving a successful digital transformation through all HR procedural frameworks offering practical automated solutions with high accuracy and better efficiency. (Master Data, payroll, E- recruitment, Performance Management, E learning, Employees services)
-Effectively managing and supervising the talent acquisition activity for white and blue collar vacant positions ensuring to have the right person in the right place at the right time with the right cost. (182 successful placements in 8 months period)
-Introducing a new competency framework covering all jobs levels driven with published informational guides for managers and employees explaining the end-to-end performance management process holding the right behavioral assessment and Balanced Scorecards allied SMART KPIs. The E- Performance management platform was up and running in 2 months period.
-Constructing a soft skills E- Learning platform ready to serve our employees needs extracted from the PM platform TNAs, with rich interactive material and practical testing aiming to uplift the company learning curve.
-Empowering the employees’ engagement activities through many successful initiatives reviving the management and employees’ contribution in promoting a positive performance driven friendly culture under the organization umbrella (employees’ engagement surveys, employees’ care center, Employees’ PDPs, achievements awards program, monthly newsletter, team building workshops)
-Managing both HR and Admin budgets, Nationalization & GOSI compliance; in charge of the acquisition and service control of the company’s health insurance provider, travel agency

Reporting to: General Manager Span of control: 5 Section Heads Total FTE :5000

Major Responsibilities & achievements :
- Conducting several organizational diagnosis assignments and creating HR brand image through initiating various strategic interventions like: succession planning, talents mapping, manpower planning, productivity analysis, role efficacy, skill inventory and resources optimization.
- Maintaining overall program ownership for HR process (accuracy, effectiveness and timeliness) and facilitating through a process of prompt query and grievance handling all issues pertaining to employee relations.
- Streamlining the talent acquisition activity by introducing practical staffing solutions and putting in place a solid recruitment process flow ensuring the proper control and preferred results.
- Managing the workforce allocation to planned projects with a sharp control on the manpower utilization efficiency in order to achieve the highest level of resources optimization.
- Holding the driver’s seat in endorsing numerous change initiatives preparing the organization to move to the next level, like: successful implementation od JD Edwards 9.1 ERP Platform, departments restructuring, computerized manpower mobilization system.
- Actively controlling both HR and Admin budgets, Nationalization & GOSI compliance; in charge of the acquisition and service control of the company’s health insurance provider, travel agency, and food service provider.
- Addressing all local content registers in all GCC countries of operations (KSA, UAE, Kuwait and Oman like IKTIVA, ICV, BENA, LC…) and accordingly align all necessary required internal arrangements and official reporting.
- Conducted jointly with all line managers a company wide interdepartmental re-structuring and job evaluation exercise resulting a tailor-made corporate organization Grading structure in place. Supported by Hay Group team, we succeeded to assign proper compensation and benefits schemes for the structure’s 15 different job grades after many benchmarking and simulation exercises.
- Building a competency based performance appraisal model integrated with our ERP system promoting objectivity and results oriented behaviors evolved out of our Balanced Scorecard foundation reshaping a performance driven organization, while generating sequential Training Needs Analysis automated reports and mid-term performance progress updates.
- Establishing an advanced training academy majorly contributing in developing the staff technical and theoretical knowledge and capabilities, by delivering a rich blend of practical and soft skills training sessions seconded with the allied testing and certification stages approved and accredited from international training institutes. Moreover we are recently developing an E-Learning training platform with virtual training sessions and testing setup.
- Boosting employees’ engagement through driving motivational initiatives, like: Employees’ engagement survey, 360 feedback report, suggestions box, Company newsletter, operations committee, sports events.
- Developing sequential HR analytical reports, financial simulations, and project management studies to effectively monitor all HR activities taking place and proactively assess and evaluate any potential development possibility.

Reporting to: Chief Operating Officer Span of control: 7 employees Total FTE: 2000
Job Scope:
Leading Human Resources practices and objectives providing an employee-oriented high performance culture that emphasizes empowerment, quality, productivity, standards, and goal attainment, which supports the achievement of the organization's business goals. Development and management of: Talent Acquisition, Policies & procedures, Learning & Development, Performance Management, Compensation & Benefits, Employees Relations

Managing the Human Resources and Administration Departments

Working with project based funding offered by international NGOs (Mercy corps, USAID, Microsoft, Cisco) to develop practical and soft skills training programs and workshops with universities and educational institutions to build candidates’ capabilities and skills; then coaching them to apply it in their respective business acumen (Rural Entrepreneurs Project, Public Schools ICT project, Microsoft Training Academies Project, English & IT literacy project…)