Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
Mouhaned Salah, customer relations representative

Mouhaned Salah

customer relations representative·LEXUS & TOYOTA QATAR

Qatar

Master's degree, English for Business Administration

Work experience

Total years of experience: 8 years, 8 months

customer relations representative

April 2024 - Present

LEXUS & TOYOTA QATAR

Doha, Qatar

April 2024 - Present

Qualifying customers and booking test drive appointments
Providing accurate information on vehicles, services, and financing options.
Addressing and resolving issues by coordinating with service and sales teams.

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Customer Service Representative Sales

February 2022 - Present

AhliBank Qatar

Doha, Qatar

February 2022 - Present

Handling inbound and outbound calls & emails:
●Troubleshooting and solving credit/debit card cases, online banking, hold amounts handling complaints, and taking actions using Visa 3D secure, Powercard, Equation, and loan system...etc
●Responsible for fraud cases, bank account transactions, and transfers
●Assisting with sales by convincing customers to get (Loans, Credit Cards, Deposits), and insurance inquiries: American Life Insurance | Qatar General Insurance & Reinsurance
●American Life Insurance | Qatar General

Company industry:
Banking
Job role:
Sales

Customer Service Executive

February 2021 - January 2022

Al Asmakh Real Estate Development Company

Doha, Qatar

February 2021 - January 2022

● Handled inbound and outbound calls & handled emails.
●Coordinated with 6 teams for the benefit of 5900+ apartments.
●Handled tenant complaints and provided solutions and information.
●Assisted with sales and leasing inquiries, and contract renewals, by finding the best fit for each customer and meeting their needs.

Company industry:
Real Estate
Job role:
Customer Service and Call Center

Sales Executive

January 2020 - January 2021

Leaders Training Center Gabes

Tunisia

January 2020 - January 2021

● Converted most leads into customers and negotiated prices and contracts.
● Sold company services online and through customer visits and presentations:
● Consistently surpassed monthly targets and signed up over 160 customers over a 12-month period.
● Established customer relationships through referral programs enrolment and follow-ups.
● Monitored competition by gathering information on pricing, services,
schedules, and strategies.

Company industry:
Training & Education Center
Job role:
Sales

Marketing Assistant

June 2019 - January 2020

Leaders Training Center

Tunisia

June 2019 - January 2020

● Assisted with marketing and advertising strategy planning.
●Increased database by prospecting for new leads: Generated 400-500 monthly.
●Created questionnaires and made analysis to identify customer needs.
●Created and posted online content.

Company industry:
Training & Education Center
Job role:
Marketing and PR

Sales Consultant

June 2018 - June 2019

San Tan Ford

Arizona, United States

June 2018 - June 2019

Maintained high profitability rates by closing deals from showroom inquiries and internet/phone leads, following a structured sales process
Sold new and pre-owned automobiles of all models: Trucks, Cars, SUVs, insurance policies, and
demonstrated all automobile's characteristics, capabilities, and features.
Managed customer relationships professionally by addressing enquiries, updating records,
recording customer contacts & information, and performing customer follow-ups, and ensuring
customer satisfaction according to the directory and SOP
Converted leads, closed deals, and surpassed monthly targets with target profits. (16 monthly)
Generated and reported daily, weekly, monthly, and yearly sales reports as per SOP.
Kept an eye on competition and automotive market trends, and gained product knowledge
Explained policies, procedures, contracts, and warranties.
Coordinated with the finance department to determine each customer’s automobile purchasing
and ownership options through CapitalOne Bank.
Completed legal and monetary requirements of ownership (Sales and leasing, Credit reviews, payments, cheques, etc)
Maintained a high level of professionalism and positive attitude and been a great representative to my company.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Distribution Agent

July 2017 - September 2017

Intilaka National Post Office

Tunisia

July 2017 - September 2017

● Mail distribution to 3 districts / Mail classification and return.
● Delivered around 3500 mails monthly.
● Monthly distribution of elderly domestic payments .
● Solving customer complaints

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Distribution Agent

June 2016 - September 2016

Intilaka National Post Office

Gafsa, Tunisia

June 2016 - September 2016

● Mail distribution to 3 districts / Mail classification and return.
● Delivered around 3500 mails monthly.
● Monthly distribution of elderly domestic payments .
● Solving customer complaints

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

Education

Gabés University

November 2021

November 2021

Master's degree, English for Business Administration

Tunisia

Carthage University

May 2018

May 2018

Bachelor's degree, English Language Fundamentals

Tunisia

US Embassy

December 2015

December 2015

Diploma, English Studies

Tunisia

2 year Scholarship program by the US Embassy in Tunisia.

Skills

Automotive
Expert
Automotive
Expert
Negotiation
Expert
Negotiation
Expert
CRM software
Expert
CRM software
Expert
Customer Service
Expert
Customer Service
Expert
Sales
Expert
Sales
Expert
DATABASE ADMINISTRATION
Expert
DATABASE ADMINISTRATION
Expert
SALES
Expert
SALES
Expert
STRATEGY PLANNING
Expert
STRATEGY PLANNING
Expert
MICROSOFT MAIL
Expert
MICROSOFT MAIL
Expert
Teamwork
Expert
Teamwork
Expert
Business Development
Expert
Business Development
Expert
Communication
Expert
Communication
Expert
Negotioation
Expert
Negotioation
Expert
Leadership
Expert
Leadership
Expert
management
Expert
management
Expert
Consultative Selling
Expert
Consultative Selling
Expert
Sales Cycle Management
Expert
Sales Cycle Management
Expert
Account Management
Expert
Account Management
Expert
Communications
Expert
Communications
Expert
Leasing
Expert
Leasing
Expert
CRM
Expert
CRM
Expert
Time Management
Expert
Time Management
Expert
Prospection
Expert
Prospection
Expert
Product Knowledge
Expert
Product Knowledge
Expert
Automotive
Expert
Automotive
Expert
Customer Service
Expert
Customer Service
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Relationship Building
Expert
Relationship Building
Expert
Deal Closing
Expert
Deal Closing
Expert
Lead Management
Expert
Lead Management
Expert
Cold Calling
Expert
Cold Calling
Expert
Upselling
Expert
Upselling
Expert
Contract Negotiation
Expert
Contract Negotiation
Expert
Client Acquisition
Expert
Client Acquisition
Expert
Presentations
Expert
Presentations
Expert
Car Sales
Expert
Car Sales
Expert

Social profiles

Personal Website
Personal Website

Languages

Arabic

Expert

English

Expert

French

Expert

Recommendations

Sabri Chahbani

Feb 2024

Feb 2024

Complaint Management AdvisorColleague

I highly recommend Mouhaned as a professional colleague. We worked together at Al Asmakh Real Estate, where his dedication and expertise were invaluable.

Hamza Haj Mansour

Feb 2024

Feb 2024

customer service representativeColleague

Mouhaned is an excellent customer service professional. I had the pleasure of working with him at Alasmakh Real Estate, and let me tell you, he's top-notch. Always goes above and beyond to make sure customers are happy and their needs are met. If you want someone reliable, friendly, and dedicated to customer satisfaction, Mouhaned is your guy!

Hobbies and interests

Drawing

12 years of experience in drawing and design.