Mounes Yaseen

Network Specialist

• Migrating the bank WAN network infrastructure from Frame-Relay to MPLS

• Migrating the bank telephony infrastructure from the old analog PBX system to Cisco VOIP Solution

• Participating in achieving PCI compliancy certificate by closing all PCI points which are related to network infrastructure

• Handling the network support process for the employees in HQ and Branches

• Maintaining and developing the existing network infrastructure of the Bank

Handling the support process for BMB clients in Jordan in order to deliver professional services and guarantee high satisfaction for BMB customers.

Main Projects and Activities achieved with BMB:

 Cisco EOL Devices Replacement and Enhancement Project for Arab-Bank : The project main goal was to replace all the Cisco EOL devices that work in AB in all the countries and performing enhancement on the configurations of these devices.

 Arab-Bank Support: Handling Arab-Bank support cases, and assisting them to find resolution for their issues in significant time manner.

 International Islamic Arab-Bank support: Handling Arab-Bank support cases, and assisting them to find resolution for their issues in significant time manner.

 Performing Periodic Preventive Maintenance for Arab-Bank, International Islamic Arab Bank, JoPetrol and many more clients.

 Skilled in installation and configuration of L2, L3 Switches (Catalyst Family from 2960 to 6500 series).

 Obtained a Practical expertise in the field of Routers installation (Specifically but not limited to ISR G1, G2 Series).

Mainly working on Designing, implementing and maintaining the network infrastructure of the company projects inside and outside Jordan.

Worked at eStarta Solutions in Cisco TAC department as a Customer support engineer.