Senior Collection Officer
Deem Finance LLC
مجموع سنوات الخبرة :9 years, 11 أشهر
➢ Achieve monthly target set my management, contribute in achieving team’s target
➢ Keep track of assigned accounts to identify outstanding debts and plan course of action to recover outstanding payments
➢ Locate and contact debtors to inquire of their payment status, negotiate payoff deadlines or payment plans
➢ Handle questions or complaints, investigate and resolve discrepancies
➢ Create trust relationships with debtors when possible to avoid future issues
➢ Update account status and database regularly, alert superiors of debtors unwilling or unable to pay when necessary
➢ Comply with requirements when legal action is unavoidable
Providing a wide variety of additional screening & reports that support risk
management objectives according to the client needs.
Ensuring that work should be done on time.
Supervising the each stage and giving suggestions to team members.
Updating the trackers, productivity & count of reports on daily basis.
Reaching the monthly targets & quality score.
provide general administrative and clerical support including mailing, scanning, faxing
and copying to management
maintain electronic and hard copy filing system
open, sort and distribute incoming correspondence
perform data entry and scan documents
manage calendar for Managing Director
assist in resolving any administrative problems
run company’s errands to post office and office supply store
answer calls from customers regarding their inquiries
prepare and modify documents including correspondence, reports, drafts, memos and
emails
schedule and coordinate meetings, appointments and travel arrangements for Managers
maintain office supplies for department
Software publishing in production, supply and documentation of ready-made (noncustomized)
software.
PROFESSIONAL WORK EXPERIENCE
Operating systems software, business & others applications software.
Computing games software for all platforms.
Providing the best solution in the form of custom software after analyzing the user’s
needs and problems.
Updating the news tagging’s & live scoring for the car race (mainly NASCAR).
Bachelor degree in Engineering